LutherReviews of luthersales.com

Response from LutherDec 13, 2020

Hi Cachanda Let me start by thanking you for generously giving us 5-stars and acknowledging our teams high service levels despite your disappointment in the split shipment. I certainly understand this but wanted to explain how this can happen. As you may or not know we do not physically warehouse the product. Typically, we place the order with one of our supply chain partners and in many cases we have multiple partners who offer the same product. This is done to ensure we have back ups when and if an item is not available from one partner but is available from another. Though I cannot be certain it is possible that the split shipment occurs as a result of this. There is also a possibility that our supply partner has multiple warehouses and is shipping your order from different facilities. Either way, please accept our apologies for any challenges this may have caused to you. Wishing you well, stay safe and Happy Holidays! Eric Eric D Glickstein President

Response from LutherDec 13, 2020

Thank you Love Luther! We love our clients too! 50+ years and we could not have it done it without you. Be assured we remain motivated to improve the customer journey including a more robust offering of product, more categories and automation to make ordering and tracking of orders easier. Look for a new and improved LutherSales.com in 2021. Wishing you well, stay safe and Happy Holidays! Eric Eric D Glickstein President

Response from LutherDec 13, 2020

Thank you Char for your outstanding 5-star review. We not only appreciate the 5-stars but the heartfelt comments for Kerry and our entire team. Kerry is an All-Star! Be assured we appreciate your business and will continue to work hard on your behalf. Wishing you well, stay safe and Happy Holidays! Eric Eric D Glickstein President

Response from LutherDec 8, 2020

Thank you Carol for your genuine and heartfelt 5-star review. Kerry is our team leader in Trust Pilot "Shout outs". She is unbelievably selfless and treats every client like family. I am not at all surprised by your reaction. Be assured it never gets old and we appreciate your willingness to post on this platform. We at LutherSales.com have been around since 1967. To some extent I tell people that we are like your corner drug store. If you know us, there's a great chance that our service levels will keep you coming back. However if you never heard of us, its likely because we don't have the budgets of the big companies. I'm hopeful that your review along with our 4.5 Trust Score will help grow our business. Be assured we will always work hard on your behalf! Wishing you well, stay safe. Eric Eric D Glickstein President

Response from LutherDec 8, 2020

What can I say Cynthia other then we agree; Debbie is awesome! We have an entire workforce of dedicated and loyal team members. Debbie is often among the first to arrive and the last to leave. She has been a big part of our past and we expect her to be an important part of our future. Thank you for recognizing her efforts. Cynthia, I know I am getting older when I see the names of clients like yourself who have shown such loyalty to us for so many years. Please allow me to say thank you for your business. From my family to yours, we wish you Happy Holidays and Good Health! Warmest regards, Eric Eric D Glickstein President

Response from LutherDec 8, 2020

Hi Nicole, Short and sweet, we love it! Please know that service, integrity and reliability have been at the forefront of our business since 1967. We are very happy to see that we met your expectations. Thank you for your business and for the trust you place in us. We look forward to earning your business again in the future. Wishing you well, stay safe. Eric Eric D Glickstein President

Response from LutherDec 8, 2020

Thank you Yvette for specifically recognizing Kenton. He has been part of our team for almost 12-years. He understands the importance of service and that is why he is at the top of our list among the sales team. Most important is to thank you for your business . We recognize that you have many choices as to where you shop and appreciate the trust you place in LutherSales.com Wishing you well, stay safe. Eric Eric D Glickstein President

Response from LutherNov 22, 2020

Shannon talk about short and sweet. Love the review! Thank you for your business and for acknowledging Howard. Howard is quickly becoming a fan favorite. He has loads of energy and works hard to gain the trust and confidence of his clients. Be assured, we at LutherSales.com will always work hard on your behalf. We value your business and recognize that you have many choices where to shop and appreciate the decision to choose us! Wishing you well, stay safe Eric Eric D Glickstein President