Juan L.
Not a bad wallet. Not the best wallet.
Really good unboxing experience. The black shredded paper and the expensive box and cologne spray made me consider buying it as a gift this holiday season. However… The engraving/printing is really dark and hard to see. The slider for the cards is a little difficult to slide up and because it’s plastic and not metal like the rest of the wallet, I have to open it carefully to not break it. Though It’s not a problem now, it looks like the alcantara was just kinda slapped onto the wallet with superglue and I’m afraid that it might peel or unstick from everyday movement in my pocket. And lastly, there is already a slight tear in the green plastic/silicone lining/trim on the wallet. Keep in mind I’ve had this wallet for less than 3 days. This means that over time it will peel off more and more and eventually end up like my last wallet I had to replace. Overall, the packaging really had me thinking this would be an expensive and well-constructed wallet but for $30 its not the worst you could buy.
Response from LuriaxNov 7, 2023
Hi Juan, Thank you for taking the time to share your feedback. We appreciate your review. We're glad to hear that you had a positive unboxing experience and found our packaging appealing. We strive to create a premium customer experience. Regarding the printing and customization, we understand your concerns about its color. We use laser printing on the Alcantara, and the result is a completely black engraving. We are not able to use any color stamping due to Alcantara's stain-resistant properties, as any color stamping would fade quickly. We also apologize for the challenges you've encountered with the card slider in the wallet. Your feedback regarding the construction is valuable to us. Please be aware that we offer a 6-month warranty for our products, so if you experience any issues like the Alcantara peeling or the slider breaking, please don't hesitate to reach out to our customer support team. We are here to ensure you have a positive experience with our products. We're committed to delivering high-quality products, and your review helps us in our ongoing efforts to provide the best possible products to our customers. Thank you for choosing us, and we hope that any issues you've encountered can be addressed to your satisfaction. Luriax