LuriaxLuriax designs world's first luxury Alcantara ultra suede phone cases and accessories, including Apple Watch bands, iPhone & AirPods cases, MagSafe wallets and RFID Cardholders. Alcantara Fabric is elegant, durable and sustainable. This premium vegan material is often used in luxury sports cars, replacing leather and suede.
Luriax (luriax.com) has 44 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing44 approved reviews, newest moderated first
Mr Mateusz G.
The case feels and behaves as something luxurious. It’s very easy to clean, no finger prints as on any leather or silicone cases. It feels very secure in hand. Buttons are tactical. Overall expression is great. I’ve just ordered an Apple Watch strap, so they can match.
Janis B.
I ordered item. Site promised 2 day international delivery. More than 2 weeks passed and nothing yet. I hope product will arrive at some point and company take some action to clear this bad service. ----- Thank you for long response. Thank you for discount offer. Very useful. :D I will order a lot of cases now.
Response from LuriaxFeb 15, 2023
Dear Janis, Thank you for taking the time to share your feedback with us. We understand that you are disappointed with the shipping experience you had with our company, and we sincerely apologize for any inconvenience caused. We would like to assure you that we take your feedback seriously and are committed to addressing the issues you have raised. We have taken note of the concerns you have mentioned regarding the delay in the delivery of your package, and we regret that it took longer than expected. We want to clarify that the shipping delays were caused by an unforeseen circumstance that was beyond our control. As we previously discussed over email, the address format you provided was not compatible with the shipping method to Latvia, and this caused a delay in the processing of your order. We apologize for any frustration this may have caused you. Regarding the delay in the delivery of your package, we would like to let you know that we have opened a case with our shipping partner to request for a refund. We understand that this delay was beyond our control as the package was in the possession of the postal service and could be due to custom clearance processing time at Latvia. Nonetheless, we would like to offer you a discount code through email which you can use for any future purchase. We hope this gesture will show our commitment to your satisfaction as a customer. We would like to thank you for choosing our company and hope that you will enjoy your products. If you have any further questions or concerns, please do not hesitate to reach out to us, and we will be happy to assist you. Sincerely, Zac
Javier E M.
Awesome luxury case, as well as the packaging. Thank you, recommended!
Kierra T.
The packaging was fantastic, the reorder of the correct size was simple and shipping was quick. The product itself was great quality.
