LunafideLunafide is an artist driven apparel company that was established in 2017 by a group of innovative individuals who have an immense passion for art and athleisure apparel. They realised that they could celebrate both their infatuations by making these two worlds collide, working with highly talented artists around the world and applying their incredible artwork onto clothing. This is where Lunafide's unique style of artist driven apparel was born.Lunafide has commissioned artists that are located all around the world in order to create designs that are vividly rendered on each piece of their clothing. You will find these artist's names and social page handles within the product descriptions. All of the products that Lunafide sells are made to order, this means that each product is unique to you due to all our clothing being hand stitched. This also limits wasteful manufacturing as Lunafide does not mass produce anything. Everything crafted is done so because someone shares the same passion that the Lunafide team has. From the very conceptual stages until way after each design is launched, the Lunafide team invests immense time and love into creating each and every collection.
Lunafide (lunafide.com) has 338 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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338 approved reviews, newest moderated first
Titanium-steel
I've made a couple orders from lunifide. The first was a cloak and 2 t shirts. After seeing the quality of the garments I wanted more. It took about 2 weeks after I made the order to get it shipped then about another week for it to arrive. There were tracking updates after shipping. I also had a question on the first order and they responded within a day.
Berserker
Very good quality, soft and cozy material. Best cloaks. :)
Derek Von H.
Amazing clothing, excellent customer service. Will buy from them again!
Response from LunafideAug 24, 2023
We're thrilled to hear that you had a great experience with our clothing and customer service, Derek. We strive to provide top-notch products and assistance to our valued customers like you. We can't wait for your next Lunafide merch 🖤
Marc L.
My wife bought me a hoodie from this store and I absolutely loved it. Never received more compliments about an article of clothing before. I know own 2 other hoodies, and a t-shirt from and have been equally as happy with those. 7 more shirts and 1 cloak on its way. My second order had a delay on it, but I emailed and they were quick to get back to me and get the order sent. When I placed my next order I was surprised by an email check-in making sure all was well with the previous order and to assure me the next one was in production and should be done within 3 to 4 weeks. To my surprise it was then completed within a week. Nice quality clothing with some beautiful designs and good customer service experience. What more is there to ask for?
Response from LunafideAug 24, 2023
We're truly delighted to hear about your positive experiences with our store, Marc! It's heartwarming to know that the hoodie you received was such a hit, and that you've continued to enjoy our products. We're sorry for any delay you experienced in your second order, but we're glad we could swiftly address the issue and get your order on its way. We greatly value your loyalty and appreciate your understanding. It's wonderful to know that our customer service team was responsive and helpful. Your kind words about the quality of our clothing and designs mean a lot to us, as we put a lot of effort into ensuring our products exceed your expectations. Thank you for sharing your journey with us and for being a valued customer. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to make sure your shopping experience remains exceptional. Warm Regards, Lunafide 🖤
Jeff E.
Do not buy from this company. If you do not like the product and return it you will not receive a refund other than a gift card to buy something else with charges that reduce your original payment to next to nothing.
Response from LunafideJul 25, 2023
Hi Jeff! Thank you for choosing to shop with us and for taking the time to complete the return process. We appreciate your feedback and value your satisfaction as our top priority. We noticed that you opted for a store credit when completing the return process. We understand that circumstances might change, and you may wish to explore other options. Rest assured, we are more than happy to accommodate your request. If you have had a change of heart and would like to switch your return to a different method, such as a refund to your original payment method, our dedicated customer service team is here to help. Simply message them, and they will gladly assist you with the reversal request. Best Regards, Lunafide
Tyler L.
This cloak has been EVERYTHING I'm looking for! It's incredibly comfortable and warm for the winter, but I like rolling the sleeves up and wearing it with only undergarments for the warmer days! The styles and designs alone are enough to entice any collector of unique attire or abstract artwork in general. Got to give them the time to craft your new masterpiece. You can't deny the perfection once you've received yours. Order a size up! Get you a loose comfortable one... unless your going for a tight slender trench coat kind of look lol. Hope yalls' experience is as lovely as mine was!
Response from LunafideJul 25, 2023
Wow! Thank you so much for sharing your fantastic experience with our cloak! We're absolutely delighted to hear that it has exceeded your expectations and become everything you were looking for. It brings us immense joy to know that our cloak has kept you comfortable and warm during the winter, while also allowing you to style it differently for the warmer days. Versatility is essential in our designs, and we're thrilled that you're making the most out of it in various weather conditions. -Lunafide
Stephen
SCAM. Be prepared to wait at least 2 months, and that's if you keep hounding them and putting up with their excuses. They also refuse to cancel the order and do not provide a full refund. The product is cool looking. Not the best quality, definitely made in China. Paypal also did nothing to get the money back and supports their scam vendors.
Response from LunafideJul 25, 2023
We are truly sorry to hear about the difficulties you've encountered with your order. Your satisfaction is of utmost importance to us, and we apologize for any inconvenience caused during this process. We assure you that we take these concerns very seriously, and we want to make things right for you. Our customer support team is here to assist you with any issues you may have encountered with your order. Please don't hesitate to get in touch with them via email. Warm Regards, Lunafide
Larry C.
The first shirt I ordered was perfect. The second shirt I ordered was printed a bit light, so I returned it for store credit to order another one. Bella helped me with the return process, and personally ensured that the replacement shirt was created, shipped, and delivered quickly. I appreciated her help.
Response from LunafideJul 25, 2023
Your Complete Satisfaction Is Our Priority! 🌟