LumiqourReviews of lumiqour.com

Response from LumiqourJun 2, 2026

Hi Katie, We’re very sorry to hear about your experience and for the frustration caused by receiving messages that didn’t properly address your specific situation. That is not the level of support we aim to provide. Regarding your order being marked as delivered but not received, we understand how concerning this is. In some cases, parcels may be marked delivered by the courier slightly earlier than actual receipt, or may have been left in an alternative safe location. We would like to urgently investigate this with the carrier and resolve it for you. Please reach out to us at [email protected] with your order details so we can review the tracking, confirm the delivery scan, and work on a proper resolution for you as quickly as possible. Olivia from Lumiqour

Response from LumiqourJun 7, 2026

Hi Amelia, Thank you for sharing your experience with us. We’re really glad to hear your Labradoodle is doing well and that you’ve noticed such positive changes over the past two months—more energy and a reduction in the lump size is very encouraging. It’s great to hear the product has been a good fit after trying other options. We really appreciate you taking the time to share your results, and we’re happy to hear you’re planning to order again. If you ever need anything, we’re here to help. Olivia from Lumiqour

Response from LumiqourJun 6, 2026

Hi Vicki, Thank you for sharing your experience. We're sorry to hear that you haven't seen the improvement you were hoping for in your Golden's lumps, and we also apologize for the lengthy shipping time you experienced. We understand your concerns about both the results and the ongoing cost, especially when you're committed to giving the product a fair trial. Every dog responds differently, and the time needed to see noticeable changes can vary from pet to pet. We appreciate your dedication to your dog's well-being and your willingness to continue trying the product despite the challenges you've encountered. If you'd like to discuss your experience further or have any questions about usage, please feel free to contact us at [email protected]. Thank you for your feedback. Olivia from Lumiqour

Response from LumiqourJun 7, 2026

Hi Anna, Thank you for taking the time to update your review. We really appreciate your honesty and the reflection on your experience over time. It’s great to hear that with patience you’ve noticed a meaningful reduction in the size of the lumps, even while your dog is dealing with other health challenges. We’re sorry to hear she isn’t fully well otherwise, and we hope she continues to stay as comfortable as possible. Thank you again for sharing your experience and for giving the product time to show its effects. Olivia from Lumiqour

Response from LumiqourJun 7, 2026

Hi Stef, Thank you for sharing your experience with us. We’re really glad to hear your Berner is already showing signs of improvement in his movement and that he seems less stiff and limping less—that’s very encouraging after just a couple of weeks. We appreciate you giving the dental powder, turkey tail, and joint supplements a try together, and we hope you continue to see positive progress over time. If you ever need anything or have questions along the way, we’re here to help. Olivia from Lumiqour

Response from LumiqourJun 2, 2026

Hi Gina, We’re very sorry to hear about your experience and for the frustration this situation has caused over the past couple of months. We understand how upsetting it is to feel that your order has not been received and that there has been confusion regarding charges. This is not the experience we want for any of our customers. We would like to urgently review your order, including the payment details and tracking history, to understand exactly what happened and to find a proper resolution for you. In some cases, delays or delivery issues can occur due to courier or address discrepancies, but we want to make sure this is fully investigated and clarified. Regarding the charges you mentioned, we also want to review your billing history to ensure everything is accurate and consistent with your order and subscription preferences. Please reach out to us at [email protected] with your order information so we can resolve this for you as quickly as possible. Olivia from Lumiqour

Response from LumiqourJun 2, 2026

Hi there, We’re sorry to hear about your experience and understand how frustrating it must be to be waiting for your order and then run into tracking issues. We also appreciate you taking the time to reach out previously, and we’re sorry if the tracking link has become unavailable or untrackable. This can sometimes happen due to courier system updates, delays in scanning, or the tracking number being transferred between shipping partners. We’d really like to look into this properly for you and confirm the current status of your shipment. If there is any issue with the courier or delivery process, we will work on resolving it as quickly as possible. Please reach out to us at [email protected] with your order details so we can investigate this further and assist you directly. Olivia from Lumiqour

Response from LumiqourJun 2, 2026

Hi Tabitha, We’re sorry to hear that you haven’t received your order yet, and we understand your frustration, especially while still being asked for a review. We do send review requests based on order timelines, but we completely understand that feedback is only meaningful once the product has actually been delivered and tried. We’d really like to look into your shipment and help confirm its current status. Sometimes delays can happen in transit depending on the courier or local delivery process, but we want to make sure your order is properly tracked and resolved for you. Please reach out to us at [email protected] with your order details so we can investigate this and assist you as quickly as possible. Olivia from Lumiqour