LuminesceWe're a Health & Beauty brand specialising in the most technological, proven, ethical and advanced forms of skincare. We focus solely on quality and science-based facts to lead the way into the next wave of beauty and health products.
Luminesce (luminesceglow.com) has 446 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Kelli M.
I would give this a zero if I could. Doesn’t vibrate, doesn’t heat and I was told when I wanted to return it that I had to send a video of myself using it first. I am not going to do that. It’s a complete waste of money and I regret getting it!!
Kendra R.
I ordered this product on September 20 of 2024. I used it daily and will put it back in the box when not in use I went to go use it the other day and it stopped working. I am very disappointed that the customer service rep told me that they would not do anything for me. I think it’s ridiculous to pay that much for a product that only lasts four months.
Fatema M.
SCAM! Faulty and took ages to come. Customer Service is so poor! Won't return my emails or provide a refund even though I have 30 days consumer rights. Avoid AVOID avoid!
Stephanie R.
I order device. Used it for a few weeks. Didn't notice any improvements. The device quit vibrating and making sounds the 3rd week. I have contacted the company for weeks. No one responds. I'm very upset. As this was a Christmas gift! TO expensive not to work properly!
Laura
I absolutely love this product. It feels like it works from the very first use. Amazing. I'm very happy with my purchase. Received it quite fast too
Debbie K.
Stopped working after 2 months and they wont replace it
Kate
DO NOT ORDER FROM THIS CHINESE SCAM--I would give negative 5 if I could. Luminescence is a SCAM. They took my money provided me with a Fake Tracking number then days later the tracking had NO information. You have to download an App just to track the fake Order. I went onto their Website and they have NO history of my Order They STOLE my money and had no order to ship their product. I have cancelled the fake order. Printed all materials. Put in a Dispute with my Bank for return of Funds from this Chinese Scam
Burcu K.
SCAM!!! They sell cheap products that don’t work. They don’t refund! No response to your emails.
