Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
lumimeds.com
Website
lumimeds.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I absolutely love LumiMeds!! I have been ordering from them for the past 6 months and have been very impressed. I recently moved and have had some issues regarding to shipping. LumiMeds was immediately proactive with helping me solve the issues in a quick, painless manner. I’ve recommended them to everyone who has asked about my GLP-1 journey!!
Response from LumiMedsJan 7, 2026
This made our whole team smile! 🙌 Thank you so much for sticking with us for the last 6 months!
SU
Susie
Great experience with Lumimeds
Great experience with Lumimeds! Meds have always arrived on time and work. Pricing is good. Customer service was very good when the pharmacy short shipped me by mistake, they helped me get replacements.
Response from LumiMedsJan 6, 2026
That’s awesome to hear! 🌟
Super happy our team could jump in and get those replacements sorted for you quickly. Thanks for trusting us!
JG
Jennifer G.
I reached out to Lumimeds with a…
I reached out to Lumimeds with a medication and medical question and Tim was so helpful. He messaged the doctor while I was on the phone to get the answers right away. Thank you again for all your help!
Jennifer
Response from LumiMedsJan 6, 2026
Thanks so much for sharing, Jennifer! 💙
We’re so happy Tim could jump in and help you get those answers quickly. We'll make sure to pass this shout-out along to him!
MZ
Mary Z.
They charge your card tell you need to…
They charge your card tell you need to submit their form which you cannot do, call leave message, can't get into the portal, then can't submit their form received a call and they hang up,. Going to my bank to have charge reversed. This company is a scam, DON'T WASTE, YOUR TIME. This has been going on since 1/2/2026. Their respond is we can't find your order, or we need your email, it's funny the receipt for the charge came thru just fine.
Response from LumiMedsJan 7, 2026
Appreciate you sending that info! We couldn't find your order without it. We already reached out to you via email, please check your inbox we can help you out asap.
BA
Barb
Unethical
Unethical. I was communicating with them, waiting for answers, and wanted to confirm the dosage and mixture before agreeing to the purchase/shipment. Then, surprise, I got an email from UPS that it was shipping! What? I had not agreed to that! Luckily, I saw it in time and called their pharmacy, MFV, to have it cancelled, as I had not authorized the shipment. I have all these screenshots.
I then tried to follow up to confirm the dosage and mixtures, but I could not reach anyone by phone; they did not reply to my texts or in their portal. Totally ghosted me.
Next, I had to fight for a refund as they had my money but refused to communicate about dosage and mixtures. Banks come in handy here. I eventually received my refund after much stress, but I also missed out on Black Friday deals I could have gotten from another company.
Also, IMHO, as a digital marketer, their 5-star reviews are fake. All the tells are there that most are fake.
Response from LumiMedsJan 7, 2026
We take this pretty seriously, which is why we asked for your info but we never got a reply. We don't ghost people, and we'd love to prove that to you, but we need to know who you are first. Please email us so we can actually find you in the system.
CO
Connie
Fast + easy!
Super easy to navigate and got my meds within days! Thank you :)
Response from LumiMedsDec 31, 2025
Love to hear it 😊 Fast, easy, and smooth is exactly what we aim for. Thanks so much for sharing and for choosing LumiMeds!
ST
Stacey
Tim was rhe 3rd person I had to talk…
Tim was rhe 3rd person I had to talk with. My account would not let me in to the port. Finally he got it straight ened out and helped me complete the intake form. He was very professional and friendly. Very good at customer service. I was very happy with his service.
Response from LumiMedsDec 29, 2025
So glad Tim was able to step in and get everything sorted 😊 He’s great at untangling those portal issues and making the process smooth. Thanks for sharing your experience, we really appreciate it.
KO
katie O.
600 dollars in the trash!
Payed for the 3 months. It was 600 plus dollars and the medication was all the same strength for all 3 months. The instructions were just to inject each month more. Unfortunately, I had a horrible reaction to the medication and i sent them a message and the doctor said to discontinue the medication and to go see my doctor. It was so bad that i had to go to the emergency room. Now i have a refrigerator full of medication and lost $600+. I think it was the vitamin B that is added to the Tirzepatide because it contains cyanide. It was tirzepatide plus cyanocobalamin. I had tried Noom and had no reaction to the semaglutide+glycine but
decided to go with Lumimeds because it was cheaper. Horrible decision. I didn’t know that they were going to mix the Tirzepatide with something that contains cyanide or else I would have continued with Noom. Noom was better, from the packaging, to their app, to the medication! All for trying to save about 200 bucks!
Response from LumiMedsJan 1, 2026
Thank you for bringing this to our attention. Our team has already reached out to you directly so we can review everything in detail and address this appropriately on our end.