Luma Sleep ReviewsReviews of lumasleep.com

We primarily purchased the Luma Hybrid Slumber System because of the ability to tweak the comfort level after trying it. Luma, like others allows for mattresses to be returned if not satisfied. But that's still aggravating, you then need to start a new search, deal with deliver and set-up all over again. And if you really like the mattress overall is it worth it when you just wished it was a touch firmer or more plush? Luma solves that problem, giving the buyer the option to swap out the comfort level. The mattress we received is of the highest quality and extremely comfortable. It's a definite keeper, but we are debating if we would like it a notch softer. It's satisfying to know that we have a great mattress and can still fine-tune it if preferred. Luma builds a great product and sells it in an intelligent manner that allows the customer to end up with exactly the mattress they want. Laura & Paul

Amazing, attentive customer service

We have purchased 3 Luma mattresses in the last 6 months, two for our new house and one for our daughter in her apartment My husband, daughter and I agree that this is the best mattress any one of us has ever had. We had white glove delivery service which went well in Florida, but there were a couple of glitches with the NYC delivery. Luma stayed on top of it and Stefano, in particular, should be commended for extraordinary customer service

The people at Luma Sleep where there for me. They listened and helped me finding the best solution in an unbiased way.

I purchased the Luma medium firm pillow and am very pleased with both the quality and comfort. I highly recommend these pillows.

Love these Talalay latex pillows. It was time to replace our older ones so I’m glad to have found Luma online. My husband is allergic to down so we have been sleeping on latex pillows for years. We chose one soft and one medium firm. They are perfect for us. The price was very reasonable, and Luma has great customer support!

Amazing mattress and the only one I can sleep on and not wake up in pain. Was a lifesaver during my pregnancy and now with other joint conditions. Firm but really gentle on body. Plus the customer service is fantastic - someone actually picks up the phone without an automated prompt. It was so cool!

I love my Luma Sleep bed. It is very comfortable and supports my back.