Aysha K.
Seamless delivery
Seamless delivery, arrived on time in perfect condition.

Since 2004, we’ve worked to bring hand-signed, limited-edition art and photography to a worldwide audience. Through our website and 21 LUMAS galleries across the globe, we’ve helped over 300,000 satisfied customers find their new favorite artwork. The LUMAS portfolio is one of the world’s most diverse and comprehensive collections of contemporary art. It features over 3,000 artworks, from classic photography to painting, sculpture and digital art, including works by emerging talents as well as established stars like Takashi Murakami, Damien Hirst and Sarah Morris. We’re here to help you discover great contemporary art for your space. Speak to us in a LUMAS gallery or visit our website – we’re happy to arrange a detailed consultation and find your perfect artwork. Whether you’re a first-time buyer or a lifelong art collector, our 30-day return guarantee means that you can buy LUMAS art in full confidence.
LUMAS (lumas.com) has 307 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing307 approved reviews, newest moderated first
Aysha K.
Seamless delivery, arrived on time in perfect condition.
Leone T.
Excellent service and help with my purchase. Lucas has a nice variety of pieces on display and good prices ranges. We visit the Soho gallery every year when we go to NY. Love the piece I bought, De Francisco's Girl with the Red Sunglasses.
Paula F.
Picture was high quality and delivered very securely packaged
Ruud
All was perfect. Except the packaging was not a 100%. U would expect a very solid package for the worth it represents No damage luckily but it could easily have been damaged during transport.
Eli A.
Helpful and professional service
KRZYSZTOF K.
It was very smooth transaction and definitely
Kieran O.
Mixed experience. Happy with NY shop and the 3 prints I bought there but delivery and customer service from Germany has been poor. So far only 2 prints have arrived and no eta on remaining print. No apologies or explanation offered. Would like to buy more prints but don't want to reward bad customer service.
Response from LUMASFeb 9, 2024
Dear Kieran O'Keefe, Thank you for sharing your feedback with us. We sincerely apologize for the mixed experience you have had with our service. We're delighted to hear that you had a positive experience at our New York gallery and were satisfied with the artworks you purchased there. However, we are deeply sorry to hear about the issues you encountered with the delivery and customer service. We want to assure you that we take your feedback seriously, and we have taken steps to rectify the situation. As far as we can see, our customer care team has now found a solution for you, and you have received the missing artwork. We understand the frustration caused by the delay and the lack of communication, and we sincerely apologize for any inconvenience this has caused you. If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can. Warm regards, Your LUMAS team
Christian T.
Very friendly lady working there. Loved that there were smaller more affordable pieces. Loved the brightness and openness of the space. Loved the different variety of art. There were so many interesting pieces that stood out. Also love the name of the place. lumas. It was also my first time ever buying artwork from a museum.