lucyd.coReviews of lucyd.co

Reached out several times about my order. Site say next day shipping but my order has been "preparing" about a week short of a month. I've emailed 4 times, twice asking for a cancelation and refund since this waiting game is infuriating. The only time I got a response my request was ignored and was told they would ask the lab about the order. I've ordered from this company before and absolutely loved the product but I ordered from Amazon which limits your options as far as what color you want your actual glasses to be. I've received orders from temu quicker than this. Safe to say I will never order from lucyd again

I am absolutely blown away by the astonishing customer service at Lucyd! From start to finish, the entire experience was flawless. Communication was seamless, with every question answered promptly and thoroughly. I live in UK so ordering from US is a bit of a challenge but the staff went above and beyond, always kind and attentive, making me feel truly valued as a customer. I can confidently say that Lucyd has earned a loyal customer for life—I’ll always be getting my glasses from them in the future, and that’s a promise! Highly recommended to anyone looking for quality and care in one place!

Nice smartglasses! Give em a try

Horrible customer service. Their chat assist is basically a bot that asks for your email to which they never respond. They offer a discount code, no limitations in the offering and you go through the order process, try to use the code, and the message is doesn’t apply to the product. I’m sending ding screenshots to the AG’s consumer fraud division - it’s a classic false advertising scheme.

If you want to lose the headset at work, and look cool doing it, this is your answer! If you want to listen to music and stroll (with or without your lady, or pet) in style, these are your solution. If you want to not be bored waiting for appointments, here ya go! I have been using last year's glasses at my phone based work, and the battery life beats everyone, hands down. The freedom you feel not having to put on the headset is priceless. The sound quality is so good no one knows I am using them until I say something. I won't go back to a headset, and will only use earbuds as a last resort. Check them out, you won't regret it.