Jamie R.
They locked my account and banned me…
They locked my account and banned me for no reason. I've spent over $100 on this site had one redemption 2 months ago. This site is clearly a sham I advise serious caution to this site. Will be filing a a report with all necessary agencies noticed other players that have spent alot more having the same issue.
Response from LuckyOne.usJul 7, 2026
Hi Jamie, We understand how frustrating this situation must feel, and we appreciate you taking the time to share your experience. Your account was not closed without reason. Due to recent regulatory updates, we are no longer able to offer our services to players located in certain states, including Iowa. As a result, accounts associated with these locations must be closed in accordance with our Terms of Service and compliance requirements. If you have any remaining questions or would like assistance reviewing your account details, our support team is always available and happy to help. We appreciate your understanding.