Lucky.meReviews of lucky.me

Ridiculously long pending for redemption. Site claims on their redemption policy 2-5 days as most platform do. But not true, already verified identity as well as redeem to same purchasing option. Been 9 days. Contacted the platform since day 3 with question and was told it was under review and should be approved shortly. Contact them again today, same thing was said. Who takes 9 days to review 1 request that is 1) On a Documented Verified Identity Account 2) Requested to the same purchasing Debit with matching info to account. When does the 2-5 days redemption promo start? after the never ending Ridiculously unnecessary long period of "pending"(under review) time? OR after the scamming?

Stay away very shady. Ask them to remove my debit card. I had to go round and round with the customer service representative to remove my payment source. They kept asking me why and questions an I said "that doesn't matter I just want to remove it"! I finally said, close the account.If you can't remove it, just close the account. Then, they wanted to know why I wanted to close my account... I said, because you won't remove my payment source so just close my freaking account! This place is not reputable.Do not spend your money here.It was a fifty dollar lesson for me.Move on. Better platforms that are legit!

Kinda funny how you can play thru $700 and not hit a bonus casinos have all gone to shit

Been waiting on Redemption still haven’t received it 1500! Too now all of a sudden it says the site is blocked and can’t reach there support nothing!! terrible experience so far

Trash. Absolutely trash. Go anywhere else.

Closed my account after a 400 dollar redemption, it’s an absolute scam! Avoid!

Scam site, do not play. I won $1200, got verified and submitted a redemption. 7 days later I get an email saying they are closing my account and not processing my redemption on the basis that a bought a promotional package while having funds available to play (my pending redemption). Have emails to prove this, trust me not a standup site.

Updating my review . Their support team did not rest until they got my redemption processed and they were so patient . Will definitely be going back to play with them just off the great customer support .