Lucky.meLucky.me is the leading authority on US Sweepstakes Casinos and online casinos with real money prizes. As a trusted industry leader since 2016, Lucky.me provides gamers with access to detailed information about games they can play online for cash. People go to Lucky.me to share their wins and to check out where other people are winning real money playing games online. Lucky.me's newsletter is where tens of thousands of American gamers go to find out about new sweepstakes casinos, real money casinos, and exclusive casino promotions for free spins and bonus credits.
Lucky.me (lucky.me) has 82 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Claim this listingShowing 6 reviews with 3 stars · Clear filters
Lesley
EDITED They did eventually pay me out. Sorry i am just now editing this review. It took 5 days to get my cashout. I placed a redemption request three days ago, have heard nothing email keeps telling me to be patient can take up to 10 days. (When you cash out it says 1-2 days. This site is trash. Will update to 3 stars if they pay out.
jakason B.
I’m waiting on my cash out as of right now, I made $5500 and I had a good time doing it!! Now we just wait:)
Dedra F.
I like this casino I just hate how slow the redemption process is. They did pay me which I put in on the 13th of Feb and received the 24. They don’t respond to emails but constantly send of promotions. Not my fav but they are legit.
Jesse
Patience is key! I originally gave this a 1 star due to my redemptions taking 10 business days to be deposited. But after so many back and forths with support, I finally received them! Ive seen alot of comments and reviews about this being a scam, dont play, etc... Not the case. They do payout! Takes a long time but they pay. Support has always been available for me. Still a three star for how long it takes to redeem. If the get faster, I would definitely give it another star!
Response from Lucky.meOct 1, 2025
Hi Jesse, Thank you for updating your review and for sharing your honest experience. We’re glad to hear that you received your redemption and that our support team was able to be there for you throughout the process. We understand your feedback about the wait time, and we’re actively working on improving our redemption speed so that future experiences are smoother and faster. Your patience and trust mean a lot to us, and we hope to earn that extra star from you soon. Thanks again for playing with us, and for giving us the chance to make things right. —The Lucky.me Team
Jacques A.
I have to update my last review . Lucky.me must’ve had issues in the past or they cut off redemption until they made enough money to pay people. Either way they finally paid me. It took 2 weeks so they keep their word and showed that they will pay . Thy need to update thei games and get a bigger variety but they do pay as of yesterday
Response from Lucky.meSep 16, 2025
Hi Jacques, Thanks for your feedback. As mentioned we did have some redemption issues which were entirely out of our control but they're now resolved. We're adding more games this week and always looking to improve to be the #1 place to play! All the best, Paul Lucky.me
Kyon J.
I am giving this site a 3 because I finally got paid a month later . The slots are good and the payouts are actually decent too. Their customer service team is always available. I think they just have limited access to redemptions. All and all I will play again at some point ! Just taking a break because the waiting kind of stressed me out and I became discouraged to give anymore money to the site . Now I am going to give them the benefit of the doubt because they had a system compromised issue . I just wished they would of been a little more transparent with the steps they were taking to get their system back up and running . But I wanted to leave a review to let anyone reviewing their reviews know that they do pay as long as you meet all their requirements ! My pay out was only around $1200 but it was a good amount to see this morning in my account !!
Response from Lucky.meSep 16, 2025
Hi Kyon, Thanks for your feedback. We have indeed experienced a few issues beyond our control with processing prize redemptions but they're now resolved. Hope to see you back playing with us again some time soon! Paul Lucky.me
