LoviReviews of lovi.care

Do not buy from this company! I placed an order over a month ago and never received my product. At first, they replied to my emails and asked some questions, but now their email address no longer exists. There is no phone number or any other way to contact them. I have lost my money and received nothing in return. Very disappointing and untrustworthy.

Wasn’t entirely helpful. Good recommendations, but they kept changing. As if I would change a routine I just spent $80 on. Also, not accurate on pricing or difficulty finding some of the products. The app has potential, but wasn’t marketed properly. I thought I was getting a subscription to a routine, not a bunch of products I have to find on my own with bad guidance.

At the start of the sign up process, I thought I was paying for skin care products. No, it was just a subscription fee for the app. This was NOT made clear through the sign up process until you'd already committed funds. I immediately wrote to customer service to cancel my subscription, and expect to be refunded for what I have already spent. Oh, and the hard-sell you get once you've signed up to spend more and more is ridiculous. Avoid like the plague. Update - customer service have confirmed that a full refund is on its way. I have changed my star rating accordingly.

Waste of time. Dummies like this need to say upfront the plans before gathering all my dang data.

I’m disappointed in this APP. It has its pros but for me it has to many cons. It’s very expensive. For how much you pay for it I feel like it should let you scan the products you have and then build a routine for you from them and make suggestions on which one of your products you should keep and which ones you should change out and make suggestions on which products get. Now this APP does have a scanning feature that lets you scan products but it costs extra and it doesn’t always work and the scanner gets confused when you scan multiple products from the same brand. The APP does have some good qualities it does tell you what types of products to use in what order and it gives you videos on how to use those products. Also the face scanner does do a good job of scanning you face and showing you your trouble areas and how to fix them. So I guess if you are a beginner to skin care and have no products of your own or are ready to throw out everything you have and completely start over this is the app for you because it will give you a full product list to buy from Amazon and show you how to use them.

This advertisement is a big joke! I got 2 charges I am not aware of. I’ve been trying to get a hold of their customer support to no avail. They don’t even want to give my money back!!!!!!! Don’t subscribe. This is garbage!!!!!

I applied for the three day subscription. I tried to cancel and I couldn’t and I’ve been trying to be in touch with Lovi by email because of course there’s no phone number and they just sent me in circles. They tell me I should cancel the subscription. It doesn’t even show up on my subscription account and I’ve asked them to refund me and they have not done so love if you see this I’d like a response. Refund.

I really want to try this, but it is not for Android users yet:( when does it come ???