Sophie
Thank you for my perfect routine🫶
Thank you for my perfect routine🫶
Response from LoviMay 9, 2025
Thank you for your kind words! Enjoy your skincare journey, and we're happy to support you along the way✨

Smart skincare powered by AI Lovi is an AI-powered cosmetologist app that analyzes your skin, builds personalized routines, and helps you choose products based on science and real data. Track your skin progress, get tailored recommendations, and make confident skincare decisions – all in one app. Download on the App Store Apple and the App Store logo are trademarks of Apple Inc. AI Skin Analysis & Progress Tracking Lovi uses AI-powered face scans to analyze multiple skin concerns and track changes over time. This helps users understand how their skin evolves and how routines or products impact results. Personalized Routines & Product Fit Based on skin type, goals, and preferences, Lovi builds customized skincare routines and evaluates how well products match individual needs. Recommendations focus on compatibility and effectiveness, helping reduce trial-and-error. Ingredient Insights & Smart Guidance Lovi provides clear ingredient insights and safety indicators, making it easier to understand what is inside skincare products. Users can also ask questions anytime and receive science-backed guidance tailored to their skin.
Lovi (lovi.care) has 383 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Internet & Software · West Palm Beach, Florida
Excellent

Internet & Software · Ft. Lauderdale, Florida
Excellent

Internet & Software · Stuart, Florida
Excellent

Internet & Software · Orlando, Florida
Excellent
383 approved reviews, newest moderated first
Sophie
Thank you for my perfect routine🫶
Response from LoviMay 9, 2025
Thank you for your kind words! Enjoy your skincare journey, and we're happy to support you along the way✨
Véronique
J'ai passé une commande le 24 mars d'un sac CABAIA soldé ,je ne l'ai jamais reçu ! Site FRAUDULEUX apparemment
Response from LoviApr 25, 2025
Hi! Please let us clarify that Lovi doesn’t deliver products, but instead provides personalized recommendations based on your skin information to help you track improvements. We’re really sorry for any confusion! Just contact our support team at [email protected] — we’ll be more than happy to assist you with your subscription and answer all other questions 💜️
Vee
This company is a SCAM its all fake they take your money then dont allow you to use the cite, and refuse to answer the email request. Only solution canel or lock your card that you used
Response from LoviApr 25, 2025
Hi! We’re really sorry for the inconvenience caused. Could you kindly try contacting us again at [email protected]? It could have been a glitch with email delivery — we never refuse to reply to our dear users and are always happy to help and assist 💜️ We understand that we may respond a bit later at times, but we’re definitely looking forward to your message!
Glen B.
Lovi can only improve by refunding every Victim of their fraudulent charges, then going out of business.
Response from LoviApr 25, 2025
Hi! We’re really sorry to hear that you didn’t enjoy the app. If you’d like to verify your subscription details, please feel free to contact our team at [email protected]! And just a little heads-up — we’ve made some updates at Lovi! If you’re interested in giving it another try, feel free to install the latest version. We’d truly appreciate it if you shared your feedback with us 💜️
Liberty L.
Warning ⚠️ please read! If you care about your health or skincare, this app is notorious for ripping people off. I’m incredibly disappointed with @LoviApp. I paid for the entire year in September, believing in their promise to provide consistent service for skincare routines and facial exercises. Initially, I loved the app and its features, thinking it would support my lymph drainage and skincare goals. But here we are, NOT even close to September 2025, and my subscription was cut off after just a few months! They're demanding more money to continue what I’ve already paid for. This is not just bad customer service—it’s unethical. I expect either a resolution or a refund immediately. Ignoring customers and cutting off services we’ve already paid for is unacceptable. I will continue sharing my experience until this is resolved. If this gets resolved, I will be open to taking these posts down.
Response from LoviApr 25, 2025
Hi! So sorry for the delayed update! We had a glitch with the subscription work, but our team has reached out to you directly and the issue has been resolved 💜️ We’d really appreciate it if you could share your update here — or feel free to reach out with any other questions, we’ll be happy to help!
Luisa F.
Awful site, do not use. Took my money for a subscription, then the site did not work. Tried to get my money back and they do not have any customer service as the emails don’t work! It’s a scam of a site!
Response from LoviApr 25, 2025
Dear Luisa, we’re truly sorry for the delayed update! We just wanted to kindly remind you that we’re always happy to help. We’d really appreciate it if you could contact us at [email protected] so we can check all the details regarding your subscription and payments. Looking forward to your message! 💜️
IOANNIS K.
Scum! Can not unsubscribe
Response from LoviApr 25, 2025
Hi! We’re very sorry for the delay in getting back to you — just a kind reminder that we’re always here and happy to help anytime 💜️ We truly apologize if the unsubscribe process wasn’t convenient, but we’ve made many updates, and now you can manage your subscription directly in the app! Of course, our support team is also always happy to assist you. Please feel free to reach out to us at [email protected] so we can take a closer look at your subscription. We’ll be looking forward to your message 🙌