Michel
Some reflections on my interactions
I have given some careful thought about my review and rating. I do not like to speak bad or do harm to anyone but seeing as I was invited to do a review, I figured I would pass along my experience. I placed the order on September 25th, 2019 it arrived on April 28th, 2021 (19 months for those counting). The estimated production time was 8-12 weeks. The order was placed a good 3 months before the world learned of COVID and a good 6 months before COVID was reported in the US. Delays due to COVID (even though my order was placed 6 months before) I fully understand, and would not have impacted my rating, what did was that my inquiries were replied with answers ranging from "the order will be shipped in 2 weeks"; "order is due to ship on Friday"; "the box is being packed"; etc. Had it not been for the blatant misinformation my rating would have been higher (though still not any above 2, 3 or higher would be if the information had been accurate). Promises of some things that would be included as a way to say "sorry" were also not met (I never asked for anything free, this was offered). Attempts to talk on the phone were made (recently), but due to the 15 hour time difference this is somewhat of a challenge (usually it was 1am my time), but never a clear answer on the simple question "when?" which is easy enough to reply via email. Of course I have all the communication (including voice mails) should any of the above be disputed. Unfortunately I am still waiting for orders placed earlier in 2019. Now for the suit I ordered, the design is great. I would say think about your sizing. I am 6'4" at 180lbs and L fits like a glove. If you carry any extra weight you will need to go larger. My arms are not massive but the sleeves are tight (not too much so that it bothers me) but big biceps might be an issue. Take away from this what you will (again all the above is documented should anyone want to dispute any of the details).