Love The PainReviews of lovethepain.com

It takes a long time to arrive but it is completely worth it Definitive will buy it again

Ordered bib shorts and an undershirt in February. my credit card was charged, no product was delivered and no one will return my emails. LTP, if you look at your reviews, HELP! Order number LTP13040.

Waited 8weeks for my item to arrive and was given no response to my inquiries about it. Bib fits great tho! Quality gear and very stylish!

I still didn’t receive my cycling shirt … 😟

Customer service is almost non-existent. Sure, they'll answer you right away if you have a question about placing an order. But once you've given them your money, don't expect to hear much from them. It took 2 weeks, 5 emails, and 10 attempts at contacting via website chat before I got a response. However, if you search this business on the California BBB, you will see they seem to respond rather quickly to people over there. Terrible service, terrible product.

I’m so glad I reached out to Love The Pain directly! Their customer service was prompt, kind and extremely helpful. They even helped me why sizing when I couldn’t find any tape measure. I cannot wait to get my new bibs and am grateful to Love The Pain for the awesome experience:)

Took forever to arrive. Poor communication.

The products are great but the customer service is awful!!! I’m still waiting on a tee shirt from an order I placed in May 2020 of last year! They take at least a week, if you’re lucky, to respond to emails. They use the excuse of Covid issues, which is understandable, but then it’s even more important to communicate with your customers. I will never order from them again because it’s too much of a pain to get the products you order.