LovesacReviews of lovesac.com

I’m not sure why there’s such low reviews for love sac. We’ve had our for over a year and LOVE it. Withstands my dog. Is super comfy. Can be arranged so many ways. Yes it’s not super easy to move but it’s definitely doable unlike other couches. Delivery, customer service, everything has been top notch! I highly recommend them.

I’ve bought multiple times from LoveSac. I have their sky grey corded velvet sactional (4 seats and 5 sides). This couch was able to “grow” with me as I moved from a studio apartment into a 1 bedroom apartment. I also have the PillowSac Accent Chair in black. It is AMAZING! I’ve only needed to contact customer service two times regarding refer a friend discounts and each time they were quick to respond and also gave me my discount both times. Lastly I love the extra 5% for hero’s (nurses, teachers, etc). I am addicted to LoveSac lol. Once I get even more space in the future, I will add even more LoveSac furniture!

I purchased my Lovesac 18 months ago and couldn’t be more pleased. Yes, it was a royal pain to construct at first, but after you build the first and second piece it’s not that bad. Getting the covers on is a work out but the finished product is exceptional. Very comfortable, the fabric hasn’t worn at all and we use it everyday and it looks great.

Hopefully I will not need to update this review once I receive my sectional, but I ordered a sectional about a week ago, and just today was reading the email with my order and noticed that I completely botched it. I mixed up the different sides and backs, and mixed some deep seat inserts with regular depth inserts. I reached out via email to see what they could do. I received an email back in about 10 minutes asking what I was looking for and to clarify the exact issue, and I replied with a picture of what I was hoping for, and then got an email back the next day stating that they had taken care of it. If that is not good customer service, I don't know what is. I haven't yet received the sectional but I'm hopeful they know more than I do and were able to fix my order.

Love our new couch.

I've purchased sectionals in the past and the attitude is usually "figure it out" from the companies. Lovesac has a lot of support materials included with the purchase and it has made the process very smooth. Good job Lovesac! Thank you again. The kids love the couch!

This product is amazing... If you watch the videos the company makes to help with assembly it's super easy...

Need to leave good review here because I agree with another... the bad reviews are USER ERROR!!! these are amazing!!! The people at the retail locations are AWESOME and helped me place my order for the new angled sides. I was ready to buy the other one, but was convinced to wait a few weeks and I'm so happy I did. This couch is awesome. I had to put it together alone and I'm a small woman. I was sweating for sure by the end... but it is doable. I do wish they at least offered it to be delivered and assembled with white glove service... the task of getting rid of that much cardboard alone was a feat! But I'm SO happy with my couch. I've heard issues with the lovesoft fill so I went with the original and its great. Maybe a tiny stiff at first but these things are built to last and the one I sit on the most, after a few weeks, is already wearing in so nicely. They recommend keeping one shipping box incase you want to return one or exchange.. maybe one cushion is weirdly not totally filled right and you want to exchange. I didn't have that problem but I got that advice. I love my couch. Its massive (I have it going three deep seats and an ottoman on one side. This couch is awesome. THey should offer a delivery option but whatever. Im so happy! I never want to move and will be sitting in this spot for the rest of my life.