LovesacReviews of lovesac.com

Like many of the other reviews, I agree that Lovesac is overpriced. I had a sectional from Ethan Allen that I loved but it was over 10 years old and wasn’t practical to move with, so I decided to purchase a Lovesac sactional with StealthTech. I echo the other reviewers who noted how difficult it was to assemble the pieces. It took me several hours to put a three-piece sectional together. They recommend keeping the packaging for returns but if you live in a small apartment in NYC, you don’t have space for that, so that’s a bit ridiculous. It’s not the most comfortable sofa ever but it’s also not that bad. Still not worth the cost. My biggest complaint is with the StealthTech. There is so much static and interference! Who designed this? Was this even tested for RF interference? It’s ridiculous! Perhaps this would be okay in the basement of a single-family home where there are no other signals present but if you live in an apartment in NYC where there are hundreds, if not thousands of other signals present, get ready to hear static pops ALL THE TIME. How is it other Bluetooth devices can operate fine in RF-inundated environments but this can’t? And knowing that there’s a likelihood of interference, there should be an option for a cabled connection between the soundbar and subwoofer, but there isn’t. So now I’m stuck with this. Never purchasing from Lovesac again!

Couches are okay (if you are physically fit to put them together in the first place, that is), but their other products are just big bean bags that are not comfortable at all. Not something you want to sit on for a long time. I then got the recliner, thinking it was going to be a game changer. Lo and behold, it was not, and the mechanism is so jumpy and precise that you really can't wiggle around too much without something coming apart.

We got the initial order very quickly and were impressed. But when we started putting everything together we realized that that they had sent the wrong covers. It took more than two weeks to get the correct ones. So we had to assemble all the furniture and sit on it bare for over two weeks. Then we had to disassemble everything and put on the correct covers. We also had to deal with boxing up and returning the old covers. Now one of the recliners has stopped working. We let them know several days ago and they are yet to respond. All of this has happened in the first month of our purchase. We spent over $10,000.00 on this sectional and are very disappointed at this company’ s lack of responsiveness to these issues. We aren’t happy.

Customer service stopped responding to me after I complained that the pillow sac was advertised to be 6'3 long but once inside the cover shrinks to 5 foot 5. They simply said to take out some of the foam and that there was nothing wrong with my custom cut cover. Not happy for spending $950 here and feeling neglected shame on you lovesac.

This product needs to be set up by the manufacturer. It is too expensive for me to spend hours setting it up myself. One if the legs came apart while I was screwing in. The fabric choices are top quality I can’t see myself removing the covers to wash after all the trouble I had setting it up.

I bought a Lovsac couch at their outlet in Beachwood, Ohio. I asked about assembly, saying forthrightly that if I had to assemble it myself, that was a dealbreaker. They lied to my face, assuring me that “only a few pegs” were involved. Then the couch came in a dozen boxes AND HAD NO INSTRUCTIONS WHATSOEVER. It took two of us four hours to figure it all out and put it together. I like the couch, but I would never recommend an outfit this dishonest.

Not worth the price- feels cheap for how much it is. Annoying to assemble. Uncomfortable. I’m returning mine- and hoping it’s a smooth process. We’ll see!

The covers and cushions itself are great. However....it's super tedious and annoying to put together. Easy to change your layout? Ya right. Easy to wash the covers? ya right. Oh and super fun they don't tell you nothing will fit properly if you attached the sides first. Spent hours trying to figure out what was wrong. 8k$ couch, nightmare to put together. BUT the couch itself when all said and done is fantastic. my lord what a pain