loveaero.co is listed under Jewelry & Watches.
loveaero.co (loveaero.co) has 187 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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DorA
I ordered earrings In December and travelled the package was delivered at my door, but I was not home so when I came back, I couldn’t find the package. I took contact with them about it, and they sent me a new order. but after some days I found the old package somewhere I was expecting because I just moved in,
Karen
My order arrived and I was extremely disappointed! I spoke with customer service and they sent out 12 new items straight away. I loved the replacements. The customer service was excellent!
Crystal Z.
If I can give negative starts I would. I ordered jewelry on December 30th and it’s January 21st and no update on where my order is. Customer services kept giving me the run around that due to the holidays I had to be patient…to them being told one piece of jewelry was on back order…to finally being shipped but the shipping information links states no updates. I have asked for a refund but customer services keeps dodging how I can get one—even when and if I receive my order I want to return them and they still will not tell me the. Do yourself a favor and do NOT order from here. There are other websites that offer better customer service and will not take a month to get.
Response from loveaero.coMar 13, 2025
Hi Crystal, We are truly sorry to hear about the challenges you faced with your recent order. At Love Aero, we deeply value our customers and strive to provide timely updates and clear communication. We apologize for the delays and any frustration this caused. We are pleased to confirm that your order was delivered on January 23, and we have reached out to you via email to ensure its safe arrival. To address the inconvenience you experienced, we have taken additional steps beyond our standard policies to make things right. To our future customers: We understand that timely delivery and clear communication are vital. We are committed to enhancing our processes to ensure a seamless shopping experience for all. Your satisfaction is our top priority, and we will always go above and beyond to resolve any issues. Warm regards, Love Aero Team 💘
azleen Z.
I love the modern and fashionable designs. The rings are a suitable fit and they look posh on me. I can wear them almost every day and every time without fearing that they will tarnish or diminish in colour. Love them so much, I would definitely recommend to friends and families.
DG
Order took over two weeks to arrive, and tracking was not updated. Of the seven items I ordered, I can't wear four as they are made to the measurements of a child, not woman. Really disappointed, and will not be ordering from here again.
Response from loveaero.coMar 21, 2025
Hi Deepika, We are truly sorry to hear about the challenges you faced with your recent order. At Love Aero, we deeply value our customers and strive to provide both quality products and exceptional service. We regret that your experience did not meet these expectations. Regarding the sizing concerns, we understand how disappointing it can be when items don't fit as anticipated. To assist our customers in making informed choices, we provide detailed measurements for each jewelry piece on our website. This ensures that our jewelry is designed to fit adults, and we encourage all customers to review these measurements before making a purchase to ensure the best fit. To address the inconvenience you experienced, we proactively reached out to you via email and took steps beyond our standard policies to demonstrate our commitment to your satisfaction. We are pleased to note that you expressed contentment with these measures. We hope this gesture reflects our dedication to ensuring a positive experience for all our customers. If there's anything more we can do to assist you or if you have further feedback, please don't hesitate to reach out to our customer service team. We value your input and are here to help. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Warm regards, Love Aero Team 💘
Juhi D.
Amazing service, special thanks to Emily for all the prompt email replies. Talking about the bracelets, I absolutely loved them, my friends were shocked when I told them that the bracelets were a replica of the original ones as they look exactly the same.
Corpuz H.
Trustworthy company, recommended. Will buy again to them, thank you. I like the one with shiny shiny one. Great for everyday jewellery.
Jenny K.
Love the clover bracelet, exactly as advertised and great price. And delivered in good time before Christmas
