loveaero.coReviews of loveaero.co

Their customer service is non responsive. Two orders and no feedback. Tracking number doesn't give information i will contact my bank if I dont hear from you.

First off! The jewelry took too long to come, they ship from China. Second, They will not send you a return address until you answer all of their questions which are seen every two to three days because communication is through email only. You will spend more if you are not satisfied with your jewelry. They will make you pay for shipping on returns. They offered me a half off price for the jewelry because I did not want to pay the price for shipping. No real refund. As for the jewelry, not a fan of the dark yellow dirty look of some of the pieces and the earrings are heavy and latches are too long. The jewelry looks "Fake". I was forced to keep it and I'm out of 40 dollars with jewelry I hate. Do not buy from them. There are better companies with better quality, realistic pieces with full refund policies that will send you a shipping label for returns. I do not recommend this company.

Took about 3 weeks to arrive and then caused an allergic reaction. In less than 60 days I reported because I had not worn the jewelry for more than a month and I had an itchy rash on both arms. I was offered a replacement but I would have to pay shipping. No refund, not even a partial. As I am reacting to the metal, I didn't want more. Not great service.

Finally after 3 weeks received my order, was tarnished when it was delivered, felt rough on skin and cheap looking. Will not be ordering from them again, not gonna bother with return as it didn’t come with any packaging slip or return address. Chinese Junk.

The first items I ordered were beautiful and came quickly so I decided to order a few more for gifts. Out of 5 items I received 1 and as of today 24 days have gone by. I have messaged customer service a number of times and they apologized but I’ve become very disappointed. I will say the celestial earrings I ordered were very small and did not have the quality I was expecting. More for a child, but I’ll keep even though they offered to return for a different pair.

The products are not good quality at all. “diamond” band was so yellow and fake I threw it out. I asked for a full refund and they offered a 50% discount refund, which was fine since you have to pay for return shipping. I wore an anklet one time and it black now. Buyer beware. It’s junk

This is a follow up review on my original order. Love Aero replied me the next day and promised to send me the replacement. However I haven’t received any tracking number as of today. I am still waiting.

I wish I wouldn't have believed the hype. The gold is faded, the best looking pieces I have are my silver earrings. The amount of jewelry for the price isnt bad, but the shine they speak upon isnt there. I bought the nail bracelets and it took me twenty minutes to figure out how it opened. There are no care instructions and again let me say the shine they brag on "is a lie". Even the free gift quality is poor. I am so sad, becasue I had high hopes based on the reviews. I have bought cheaper jewelry that represented better, this is worse than blah... Obviously, the reviews aren't true. Overall, I feel slighted. I won't ever purchase another piece from this company again.