Mendy L.
I requested a refund from lotus flow…
I requested a refund from lotus flow regarding a payment that I didn't authorize. I contacted them via email and they got back to me within the hour and told me that the refund request is being initiated. No worries, no escalation of arguments and 1 email only. Very fast and courteous, conscientious service. I applaud them for their great customer service and how quickly it happened. I wish more companies were like this and less complicated. Thank you
Response from Lotus FlowSep 21, 2026
Hi Mendy, Thank you for taking the time to share your experience. We’re glad our support team was able to assist you quickly and make the process simple and smooth. We really appreciate your kind feedback! Warmly, Lotus Flow Support Team




