LoónaReviews of loona.app

I've been using this app for the last two years and I love it! It's so relaxing that I frequently fall asleep before I even finish my sleepscape. I noticed that multiple users had an issue this month with their accounts being locked. I suspect it's due to the change in subscription model and early adopters/legacy accounts were mistakenly impacted. The support team immediately found a resolution for this issue and also reimbursed for the days I was locked out. I hope this isn't an issue again when it's time for my yearly subscription to bill. Anyhow, this app is amazing and I suggest it to anyone I know that has issues falling asleep. I typically do not spend much on apps whatsoever, but I plan to continue my subscription to Loona and/or become a lifetime subscriber. (Bonus: one narrator has the same voice as Ty Burrell! I really thought it was him initially! It's such a pleasure falling asleep to his soothing voice.)

I would be lost without Loona

I’m a longtime Loóna community member. It’s one of my favorite apps! Highly recommended. I recently had an issue with my subscription and customer support was very helpful and responsive in correcting the issue, they even gifted me a few additional days to enjoy my membership. Very pleased with the process, and the app!

i was having a login issue. they fixed my issues, made everything right, i missed having the app, so glad to have it back.

Amazing customer service and the app is outstanding with the visuals, stories, interactions, music, and dream AI interpretations.

Both myself and my 10 year old love this app. I find it’s helpful in alleviating anxieties and helping me drift off to sleep. I recently had an issue with my membership and the team at Loona sorted in out in a couple of days with excellent customer service! I highly recommend this app!

I’ve always had trouble falling asleep, and this app has made the world’s difference! If I’m not tired enough for a sleep story, I do an escape, which is like a guided coloring scene with a narrated story-they are so fun but also relaxing. And when I accidentally subscribed on two different accounts, I just emailed their service team and got it refunded no problem!

I am really enjoying this app! The escapes are definitely beautiful and calming. The last thing I do on my phone before plugging it in for the night. I’m usually dozing off by the end! The music for sleep and the Christmas/night sounds are wonderful! I am getting myself to bed earlier looking forward to my new night time ritual. I also find I turn to it during the day to calm down or relax a bit. It’s quite soothing. I had an easy, prompt and satisfying experience when I emailed them about an accidental double purchase. They refunded and canceled it right away for me. No hassle. I’m a fan.