LoónaLoóna helps you disconnect from a long, stressful day and slip into the right mood for sleep 🌙
Loóna (loona.app) has 201 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Wellness & Spa · Middletown, Delaware
Excellent
Wellness & Spa · Dover, Delaware
Excellent
Wellness & Spa · Wilmington, Delaware
Great
Wellness & Spa · Claymont, Delaware
Great
Showing 12 reviews with 4 stars · Clear filters
Carlos C.
Customer support was great for refunding me the first payment going through when I asked for a refund and getting back to me quickly.
Response from LoónaMay 2, 2024
Dear Carlos, Thank you very much for your kind words! We’re so happy that we could give you a 5-star experience. Wishing you many more enjoyable moments with Loóna!💜🌙 Warmest regards, Loóna team
Denise V.
Liked the stories, color schemes and music but there are free resources elsewhere and I couldn't afford the fee.
Response from LoónaMay 2, 2024
Dear Denise, Thank you so much for taking the time to leave an excellent rating. 💜We will be looking forward to welcoming you on board! Warmest regards, Loóna team
Amore B.
I was unhappy at first. I tried the Free Trial. I liked it, but didn't seem to use it as often as I thought I would. I made sure to send an email to cancel the trial before auto-charge date to avoid being billed. I got a notification from my bank that I was still charged $59.99 plus Overdraft Fee! I tried to call customer service, but they only provided an email. I sent an email 3x and finally got a response. They resolved the issue and gave a refund. Otherwise, good content.
Response from LoónaMay 3, 2024
Dear Amore, Thank you for the feedback! We hope that one day you will give us another try - we will be looking forward to it!💜 Warmest regards, Loóna team
Анита В.
Приложение просто класс, до его регулярного использования очень плохо спала. Мне всё понравилось: музыка, рассказ, голос, а особенно, графика, до мелочей продумано и нарисовано😍 Действительно помогает на время обо всём забыть, расслабиться, погрузиться в мир рассказа. Только вот после последнего обновления полностью английский язык и ничего непонятно😢 Мне необходимо ваше приложение, в моей стране война (Украина) и хоть как-то нужно отвлекаться от страшных мыслей и событий 😭
Response from LoónaMay 14, 2024
Анита, добрый день! Спасибо за ваш отзыв - ваша поддержка очень ценная для нас! Надеемся, что Loóna продолжит приносить вам удовольствие и помогать вам в трудные времена. С пожеланиями крепких снов, Команда Loóna