LookHUMANReviews of lookhuman.com

Really disappointed with the sizing of the face masks I ordered. Quality was fine however better suited for a child's face. Will be donating to someone else to use since I can't justify tossing due to price.

I’ve emailed the customer service 3 times over the past 4 days about an order I placed two weeks ago. There has been no help whatsoever and they took over $90 and ran from what it seems like. Very unfortunate business dealings and I would not recommend them. UPDATE: The masks arrived after I kept emailing asking for updates. They sent me a tracking link and it came shortly after. The masks are absolutely HORRIBLE. They are sewn badly and very unevenly. The inner mask is sized significantly differently from the outer mask and the designs are indiscernible. When I ordered the masks, the website claimed everything is handmade, but I believe I received cheaply-made, mass-produced products from a machine. The handmade claim has since been removed from the site. There are strings coming off of the masks and they smell like chemicals. I won't order from them again for anything.

I was very satisfied with how my first few masks turned out! Comfy fit that actually lets me breathe, and quality material as well! Definitely worth the price! I’ve turned many friends and co-workers to this site!

I always love the selection and quality of the products that I order. I have yet to be disappointed!

I've made several purchases from shirts and leggings to coffee mugs and bags. I'm always impressed by the quality, speed of shipping, and of course the huge variety of designs!

You guys only have black, blue, grey, and white tshirts now? What happened to the other colors? I was so ready to get some pink, yellow, and green for summer. I messaged a few months ago to ask where the wishlists went (as well as the login) and got a response saying that it was being worked on. They had been gone for a few months at that point. It makes it way easier to shop and add things here and there over time so that when I feel like getting a new crop of tshirts I have a base to work from. Because there is SO much content on the site to sift through. And really it's just confusing because you guys are a big enough company. Did you fire everyone in the IT department? No one is able to fix that issue in like half a year's time? Okay, girl. Just had to be a sassy for a second, since you guys emailed and asked me what I thought. lol.

I am still waiting for my order to be shipped. I have emailed customer service, but have not received anything. Not even a notification it shipped. It says 2-3 business days to ship. It has been a month since I placed ordered.

I would give zero stars if I could. I placed an order on 4/9 for my son's birthday on 5/1. They took my money and sent a confirmation that my order would be fulfilled and shipped in 3 days. On 4/24, I inquired about my order because I never received my shipping confirmation. The "customer service" rep (Delphia), told me no orders would be filled until 5/1. Then her manager, Suzi, said they sent an email that no orders would b filled on 4/17. Obviously, I as a paying customer was never sent that email. They already had my money, so who cares, I guess. But that was already 8 days after my order. It should have been done already by then. I am waiting to hear from someone who actually cares about customer service to do something about this. Don't do business with them. There are so many small businesses you can support who will treat you right. This is NOT one of them!