lookah.com Reviews | Read Customer Reviews of lookah.com

lookah.comReviews of lookah.com

4.4292 reviews
Smoking & Tobacco
BROOKHURST ST STE 1312, ANAHEIM, California

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lookah.com

About lookah.com

Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind.Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.

lookah.com (lookah.com) has 292 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Website: lookah.com
Category: Smoking & Tobacco
Location: ANAHEIM, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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lookah.com reviews

292 approved reviews, newest moderated first

No F.
Jul 18, 2023
Great products but horrible customer…
Great products but horrible customer service aswell as shipping times suck
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Cheventy I.
Jun 28, 2023
Out of 10 products purchase 8 defective..even after return
6 out of 8 products that iv perchus from them have defected within a week.. the customer service is horrabal..and you pay to ship defectiv item back and forth .witch ran about 50 $. More than twice as much. As product cost . The products look cool and all but dont be fooled ..horrabal quality.. horrabal experience
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mark S.
Jun 12, 2023
Do not buy from them.They will probably rip you off.
Do not buy from them.They will probably rip you off.I have repidly emailed them.They refuse to refund or fix seahorse pro I bought.It worked for half a day.I will never buy from lookah again.
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Paul L.
Apr 26, 2023
And they want $50 for shipping?
And they want $50 for shipping? 10 days and I still haven't gotten my order. No upadtes are given during shipment process so I only found that my order was being returned because I looked despite not being notified. Service email = No response Support email = No response And there is no phone number to call either. I love my dab pen, it is amazing at what it does for its price, but I will never be ordering anything directly from their website again.
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Cory B.
Mar 27, 2023
No customer service
This company has zero customer service!! Placed an order for several items and only got one of them on a Friday and am still waiting Monday afternoon for a response.
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Lynn
Jan 10, 2023
Delivered a broken water pipe from…
Delivered a broken water pipe from China, not packaged properly. Battling to get my $162 back. NEVER AGAIN.
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Nathaniel Joseph B.
Dec 13, 2022
From a paranoid shopper it’s safe
Slow shipping tracking number was odd but legit my order was half right the color was all that was messed up
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Gerardo J.
Dec 1, 2022
Terrible service
Terrible service, item not recieved and customer service gives no help. I reached out so they can make it right and they charge me 20 more dollars to resend item out that I did not get. This place is a scam!! Do not use lookah, do not buy from them or you will be out money. Currently talking to BBB and my lawyer about a fraud case. Avoid at all cost!!!
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