Maddi A.
Reputable brand that strives on customer satisfaction
Lookah is one of my go to brands for 510 thread batteries. I’ve also tried the Seahorse nectar collector.. that thing rips! Unfortunately I had a short in my Lookah Bear and no longer had my receipt. I reached out to customer service, sent them a short video of my device not working, and explained the situation to them. They understood I just wanted a working product and made it happen for me. They don’t pay for shipping however they do reimburse you for a discount on a future purchase. I could not be happier with my customer service experience and will definitely keep rocking Lookah for the foreseeable future! Thank you Lookah!



