lookah.com Reviews | Read Customer Reviews of lookah.com

lookah.comReviews of lookah.com

4.4292 reviews
Smoking & Tobacco
BROOKHURST ST STE 1312, ANAHEIM, California

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lookah.com

About lookah.com

Since 2009 Lookah Glass has been producing high-quality glass water pipes, bongs, and dab rigs. Our design is second to none, continually driving the fusion of style and function. Owning a Lookah glass pipe is like owning a work of art. With over 300 highly skilled glassblowers putting out pieces every month for you to enjoy. Developing new water pipes is part of our culture, it's what sets us apart from the other glass water pipe companies. You never know what our designers will come up with next, from towing glass behemoths to heady glass designs that will blow your mind.Lookah Glass represents some of the most beautiful and sophisticated pipes that smoking outlets offer. In addition to artistically functional Glass, Lookah Glass provides a growing range of dab pens and vaporizers for wax, oil, and dry herb. These are a perfect complement to be used alongside your glass pipes and offer a more modern way to enjoy smoking without combustion.

lookah.com (lookah.com) has 292 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Website: lookah.com
Category: Smoking & Tobacco
Location: ANAHEIM, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 5% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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lookah.com reviews

292 approved reviews, newest moderated first

Steven I.
Jul 3, 2026
Product works very well and lookah…
Product works very well and lookah completely and promptly stands by their device if anything needs attention.l will recommend it to anyone.
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Joe
Jul 3, 2026
Best replacement policy on the market!
best Vape company handsdown they standby there warranty process and they make it super easy!!!
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Mike H.
Jul 1, 2026
Great customer service.Great help great…
Great customer service.Great help great devices.They always like helping you with products and always are true on there words best company around
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Kristina K.
Jul 1, 2026
I bought a dragon egg in May for…
I bought a dragon egg in May for vacation and it quit working and I got a hold of lookah and there sending me a new one so I wanna say thank you so much
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Doug C.
Jun 30, 2026
Topshelf products and customer service
I found lookah back in 2021 and haven't looked back since. I've tried many different devices but the seahorse pro is unmatched. Super easy to use the taste is great everytime and very easy to clean i even soak the tips in rubbing alcohol they usually last me thru an oz or more of whatever im dabbing at them moment. Bottom line best electric nector collector out there make sure you buy from them or a respected dispensary amazon has fakes sometimes. lookah has unmatched customer service and products.
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Mandi S.
Jun 26, 2026
I’ve owned three Lookah devices…
I’ve owned three Lookah devices (including the Seahorse and Python), and all of them performed poorly. The Seahorse battery drains quickly even when turned off properly, and the Python did not function correctly at all. I went through two units that both failed to hit and wasted my product. Customer support response time was also very slow. Overall, the quality does not match the outrageous price tag , and I would not recommend these products.
Response from lookah.comJun 27, 2026
Hi, We're very sorry to hear about your experience and sincerely apologize for the inconvenience and frustration you've encountered. Within our three-month warranty period, we provide replacement services for defective products. To help us investigate the issue and arrange a solution for you, please send the following to [email protected]: A video clearly showing the device malfunction. Your proof of purchase (receipt or order confirmation). Once we receive your email, we'll review your case as quickly as possible and work with you to resolve the issue. Kind regards, LOOKAH Support Team
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Shakenbake
Jun 24, 2026
Great experience with this company!
I bought a swordfish and had a problem with it not long after purchase, but the company communicated with me and immediately sent a replacement. I had a very positive experience with this company and would recommend them and their products, which they stand behind.
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Dustin T.
Jun 15, 2026
Really very good
I have the Bear battery and the seahorse dab pen, both have been excellent products that work exactly as they describe. My bear battery quit working suddenly within the 3 year warranty and they promptly replaced it without a ton of hassle. Nothing crazy here just a company getting the basics right delivering a solid product and great customer service.
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