jaymela B.
False advertising
False advertising. Said the batteries last 7 yrs i glued to my asset and now batteries are on 30% after only a few months.
Response from LoneStar TrackingJul 9, 2021
Jaymela, Sorry to hear about the battery life. The device you have is advertised at 7 years battery life at 1 location update per day. Your tracker is set to update location once every 5 minutes while the vehicle is driving. So the more the vehicle is driven, the more updates will happen and therefor the more battery is consumed. Looking over your logs, it appears that this vehicle is driven everyday. If needed, we can change the update interval to something greater than 5 minutes while moving to extend the battery life. For example, we can set the tracker to update once per hour while moving and this will greatly help with your battery. Feel free to reach out to our support team via phone, email or chat and we can make those changes for you. Take care, LST