Anthony
Had purchase this after a trailer got…
Had purchase this after a trailer got stolen. Gps has been good. But I’m not sure it will last 3 years. Had this for 6 months. It’s down to 85%
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently.Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent.At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity.Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
LoneStar Tracking (lonestartracking.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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562 approved reviews, newest moderated first
Anthony
Had purchase this after a trailer got stolen. Gps has been good. But I’m not sure it will last 3 years. Had this for 6 months. It’s down to 85%
Michael M.
Great company to do business with!
Sher K.
Batteries did not last 2-3 years as stated.
Response from LoneStar TrackingJul 28, 2021
Hello Sher, sorry to hear about the battery life of your device. These units are actually capable of about 5 years. However, this depends on many factors such as the configuration, temperature and signal strength. 1) I see that your device is configured to update location once every 5 minutes while moving. The more your GPS tracker moves, the it will send location data. The more location data that is sent means more battery is consumed. So unfortunately we can not give you an exact estimate of battery life because it is all dependent on how much you are driving. 2) We can change the configuration to a fixed reporting interval, which will allow us to give exact battery life. For example, if we configure the device to ignore movement, and to only send location data once per day, then this device will last for 5 years. 3) Lastly, the device is designed to automatically adjust power levels. So if it is installed in an area with poor GPS and cell service, the device will consume more power to try and get an accurate location. Feel free to reach out to our technical support team at any time to discuss your tracker. We can absolutely make some changes to extend the battery life.
Raul P.
I xan tell where it is
JOHN D.
Tracker works very well. It allows me to keep track of the people who tell me I can trust them.
Jeff M.
Does not work last two times we had ours out never even knew it no contact at all only time it worked was on free trial after that nothing don’t understand and then we was told someone would b in contact with us not even called customer service sucks I think I deserve credits on my acct until this gets resolved!!!!! Pretty sad!!!!!
Response from LoneStar TrackingJul 28, 2021
Jeff, sorry to hear that you have been having issues with your tracker. We would be glad to help you and get this resolved. Please contact our support team as soon as you have time. They can be reached via phone (1-877-777-8636) or email ([email protected]) or chat on our website.
J. O.
It is nice to be able look at the app and see where my property is located. The battery backup feature is great. I now leave my ATV at the hunt club. Not having to trailer it back and forth. If it is stolen, I will be able to track and recover my property.
Richard C.
With parents with dementia this has been the best money ever spent