Robert H.
There are to many times in a day it…
There are to many times in a day it loses signal even when vehicle hasn't moved sending us notifications all times of the night for no reason.
Response from LoneStar TrackingJul 28, 2021
Hello Robert, Sorry to hear you are having issues with your tracker. I have reviewed your account, and it appears that you have a battery powered tracker. These trackers goto sleep when your asset is not moving to conserve battery. When it is sleeping, it is disconnected from the cellular network, which is why you are receiving this signal loss alert. This specific alert is designed for wired trackers that are connected to a constant power source, and not the specific tracker that you own. If you have any questions, please reach out to our support team and we would be more than happy to assist. Have a great week ahead!

