SCOTT
oster 3 units are outstanding and…
oster 3 units are outstanding and reliable, zack in customer sever is a pro at helping, just bought 2 more units
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently.Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent.At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity.Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
LoneStar Tracking (lonestartracking.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vehicle Repair & Fuel · Houston, Texas
Excellent
Vehicle Repair & Fuel · The Woodlands, Texas
Excellent

Vehicle Repair & Fuel · Houston, Texas
Excellent
Vehicle Repair & Fuel · Austin, Texas
Excellent
562 approved reviews, newest moderated first
SCOTT
oster 3 units are outstanding and reliable, zack in customer sever is a pro at helping, just bought 2 more units
Bob P.
I was very unhappy with my previous tracking companies' product and service. I had been trying to resolve an issue with false notification for months on their Solar Tracker. I tried their solar tracker because I got tired of going to storage every couple months to get their tracker and bring it home to recharge it. I saw an ad for LoneStar's Oyster 3 tracker, which is supposed to have up to 10 years of battery life, and if it runs out, it's only 3 AA batteries to replace. The Osyter3 has multiple notifications that can be set up. One is to notify you if it lost signal. But since it only powers on to check signal every 12 hours, I was getting notices every 12 hours when it woke up, then went back into sleep / standby mode. If it is sleeping and there is an "event" someone moves or disturbs the trailer, It will wake up and send the appropriate warning message. Tech Support was very helpful in helping me understand the differences to a powered up all the time tracker versus the way the Osyter3 works. I turned off the lost signal warnings and after some testing am confident the if the trailer is actually disturbed, I will get proper notifications and tracking and will be able to track and recover my trailer. The Oyster3 is a good solution for an unpowered trailer in a remote location.
Doug E.
I thought it kept a mileage log. Maybe it does but I haven’t figured it out. Otherwise it works as it should.
BRAD
Great product and customer service. Thanks for putting my tracker in jostle mode. Works perfect on my jet ski!
Ronald H.
Tracker works well and the lone star staff is very helpful with questions. so far very good unit. it is on a race car trailr.
F.Givens
Although I'm a proud baby-boomer, my computer skills are somewhat lacking. I now have 3 trackers and call Lonestar with any questions. Christie answered my latest call and suggested I set up a geofence; then talked me through the process. A couple weeks later I got an alert; turns out the storage lot manager put my trailer out on the street so he could pour concrete. The Oyster works good.
Wayne M.
Oyster3 5G unit - had it for exactly 3 months. I've had 3 false movement / driving alerts. Tech spt blames it on low signal and made two "adjustments" which did nothing. Vehicle sits in same exact spot for days or weeks straight never moving and never gives any false alerts so I don't buy the "low signal" excuse. And why should a low signal ever send a movement / driving alert? It should not.
Response from LoneStar TrackingJun 21, 2022
Hello, Sorry to hear that you are not happy with your purchase. I did take a look at your open support tickets and can see that the false movement alerts were being generated by poor signal levels. In order for our device to work properly, the unit does needs to be able to get a sufficient signal. I understand that you do not buy the low signal excuse, however the device was programmed to operate exactly as you are witnessing it. Our units send out a "hearbeat" to let our system know your device is working properly. If your device fails to send the heartbeat, we know there is an issue with your unit and we notify you. During the heartbeat, your device will get a position fix and send it along to our server. If you have poor GPS signal levels, then the GPS fix will not be accurate and can be off by a few hundred feet. When we receive your heartbeat and see that the unit has moved several hundred feet (due to the weak GPS signal), we notify you of movement. As mentioned in our support ticket, a device relocation and adjustment of the alerts in your account will resolve your issue. However if you are still unhappy with the equipment, you are more than welcome to return it for a full refund. If the device does not meet your expectations, we do not want to lock you into a product that does not work for you. Please just respond to your open support ticket if you would like to proceed with a refund. Take care and thank you for sharing your opinions with others. LST
Charles
Very pleased with the Titan model and the customer service. Phone calls are always answered by a real person and never have to leave a message. Emails are answered very quickly. The Titan tracker is awesome and does exactly what I want it to do. Website and the App are very easy to set up and use. Will defenitely use them again
Response from LoneStar TrackingJun 21, 2022
Thank you for the kind review and for sharing the details of your experience. Our techs and customer service are always here to help if needed. Take care and have a great week ahead.