Ron S.
Excellent unit and great customer…
Excellent unit and great customer service.
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently.Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent.At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity.Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
LoneStar Tracking (lonestartracking.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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562 approved reviews, newest moderated first
Ron S.
Excellent unit and great customer service.
Louis Z.
I must say that out of all GPS trackers I’ve had, LoneStar has been the best! The service and the product are great. Steve (I believe is his name) has always helped me with any questions I’ve had! Great guy! That’s why I’ve been with them for 2+ years.
Jorge M.
How exact and quick it all works
Jacob M.
Horrible Company. Absolutely do not buy anything from them.
Matthew R.
Purchased the Oyster3-4G on a recommendation of a friend for an enclosed race trailer. I couldn't be happier, product works right out of the box, no wiring, no driving in circles, just register online and download the app. Now I can stop driving by my shop at night to make sure my trailer did not "grow legs" and run away.
Gary T.
Customer Service and durability are outstanding (5star); Accuracy and Programming are very good (4 star); & sensitivity and notifications are pretty good (3 star). Idea: an optional phone call alert.
RB.
Couldn't ask for a better set up. Companies customer service is as good as the product!!
Tim F.
It didn't work as advertised. So, don't buy it. Oh gee, what great customer service. I posted my review on Nov 1 and you just now respond. Hello, that’s 45 days. No worries though. I sent it back and got my refund.
Response from LoneStar TrackingDec 15, 2022
Hi there, sorry to hear you device is not working as advertised. I just took a look at your account, and see that your device is not able to get a GPS signal. In order for the device to work as advertised, it needs to be installed in a location where it can get a GPS signal. Places to avoid are inside metal toolboxes, inside of trailers, or under anything metal. Metal can block GPS signals. Our technical support team is available 24/7 and can help you with relocating your device or getting it replaced if it is faulty. You can reach our team via email, phone or chat for assistance. Take care, LST