LondonminiReviews of londonmini.net

Avoid - Charles did not repair the car, gave multiple excuses even after having the car back for 5 days. Local dealer repaired the car in 2 days. Had to go to small claim court and through bailiffs to recover the money. Car was also Cat N which was not declared Search the mini forum and you will find multiple similar issues

I bought a car from Charles 2003 Mini one for 2500 driven a little more 100k miles it was all fine during the 3 months warranty . This was our second car and quite less driven and then myself started using it and then after few months I started having problems with over heating and then power steering , went to London mini and he charged me 500 to fix it and then I called him for my mot and car is overheating at that point also , he completed the mot it failed in the first attempt and then passed at the second attempt . Then I called him to pick the car up and when I reached there he said the gearbox is not working which was all fine untill mot and mot was passed as well. Obviously without gearbox it’s of no use and when I went to check about the car he said I cannot pay you anything for the car as gearbox is not working .Earlier he promised me that if I sell the car to him ,he can pay upto 1500 . I don’t know what has happened but I really have a feeling that something is fishy here and never would recommend this dealer.

I brought a car from this Trader.There was a problem with the car, before the warranty expired. The company dealt with my issues.And have to say I was very Happy with the outcome I would recommend Londin Mini. Jackie

My wife phoned this company and asked if the car advertised on autotrader was still for sale before travelling 2 hours to buy it.. when she arrived she was told a load of nonsense.. something about these models having a dodgy engine and therefore wouldn't sell it to her.. ??? She then drove another 2 hours back home..the dealer did however offer another mini. 6 years older and £300 more expensive? These dealers don't know their minis..they are just a posh bunch of conmen who don't know their.... from their elbows.. don't bother TRYING to buy a car from them..

I did originally leave a good review but after having the car serviced today and to be told someone had hammered the sump plug into place resulting in me having to replace the whole unit, and the filter old and worn, my mechanic said the engine had been butchered. The car I was told and as stated on my invoice had a full service by his “mini specialist” team at London mini before it left his site. Don’t trust a word he says.

Bought a car from here in Feb last year, wish we had looked at the reviews first. The car was great looking but hid all sorts of issues. Within a week of getting it home issues started, very difficult dealing with Charles and trying to get a resolution. The car has been an absolute lemon, poorly looked after with so many issues. The exhaust was held on with cable ties! We have got rid, thank goodness. Do not buy a car from here without getting it properly checked and be careful of the price (none are displayed). Personally I would suggest avoiding at all costs

I had bought a mini convertible from Charles in November 23 . I was feeling uncomfortable driving it as it was an old car and 2 door.. it had been a quick decision after having to scrap my beautiful BMW due to Ulez. However I went back this month and told Charles that this wasn’t the car I should have bought. He made no fuss and offered to exchange it for any other car I liked and gave me the full refund in exchange. I’m very happy with my my newer Mini Cooper 5 door and just had to pay another £500 towards the exchange. It’s a fantastic exchange.

Would give ZERO if I could. DO NOT buy a car from CHARLES SINCLAIR at LONDON MINI HAMPTON. Do your research first, we purchased a car that broke down within 3 months, we had it towed back to Charles at our own expense where he did nothing with it for months and eventually the car had to be scrapped as it would've cost thousands to repair. An independent specialist inspected the car and informed us that the car should never have been sold in the first place. There are many stories like ours, Charles has been operating like this for years. If you want to buy a mini, I implore you to do it from somewhere else