Ms Caroline B.
ABSOLUTE SCAM - please do not use this service
In my opinion taking your car in for an MOT at London Mini, Percy Road, Hampton and 7 days later receiving a phone call stating you can collect your car and it will cost you £1287 is not alright? Apart from the first day when I rang asking to collect my car and was informed that I needed a new radiator and that it would cost £450 which I reluctantly agreed to him to do the work. But every day after that, I rang asking for my car back and was told he is still looking at it. At no time during an everyday telephone conversation did he inform me that something else needed doing and it would cost blah blah blah. As a female going to your local garage and trusting them with your car and their service, I am absolutely distraught, feel totally scammed and am extremely disappointed that I was treated this way. Has anyone else had a similar experience with this garage? Please message or post me. Any advice would be much appreciated as I feel completely deflated as he not only lied stating where my car was but also would not give me my MOT Certificate until I demanded it. . In my opinion this whole experience has been so traumatic, frustrating, completely wrong and left me financially short for Christmas..