Lola.comReviews of lola.com

So far, it's been great. They have helped me with quite a few travel bookings. Great customer service, always there to help.

Lola has made booking company travel so much easier. I don't have to worry about expensing, and their customer service is great. I wish they had the ability to book different airlines for different legs of the flight, and early on in my experience (which is about 6 mos now) there were some performance issues, but they seem to be heading in the right direction for sure, and I would recommend.

Love Lola, keeps our whole team organized. The concierge service is awesome.

Always quick to answer questions and help me to book the best flight and even helps me to pick the best seat!

Love this app and their customer service! If you haven’t used Lola yet, do it! I had a flight that was canceled and a second flight that was then delayed. They handled everything from getting a refund, booking, finding the easiest/fastest/in budget flight and hotels. They were on it and available 24/7 via chat. Soooo easy! They made what would have been a really stressful situation, super easy & worry free. Oh, and they leave useful little welcome notes with good eats in the neighborhood of your hotel room upon arriving.

I've been using Lola for all my business travel needs for a couple months now and I really truly couldn't be more pleased. The interface is pretty basic and missing some features, like booking rental cars (which I hear is coming soon) so at first, I was a bit skeptical. The quality of customer service that I've experienced thus far has really blown me away. From offering to check me in for my flights to asking for my loyalty numbers before they make a reservation, to even calling the hotel on my behalf to fix a wrong loyalty number it's just been great. Very easy to fire up a chat on the platform, give some basic trip details, and let them do the rest. It's been quick, easy and everything I would honestly want from a business travel solution.

I've been using Lola for about a year and I can't say enough good things about it. I travel regularly for work and Lola makes it so fast and easy to book my trips. No more searching around the web for hours to find flights and hotels. I now do it all within minutes on the app. Plus I can see my itinerary all in one place and they have live travel agents that will help you rebook reservations (flight and hotel) if your plans change or if a flight get canceled. Huge time saver for frequent travelers!

This app is great to help you stay organized with travel; just wish they had Southwest Airlines integrated into the software. Customer service is fantastic and the automated notifications are super helpful