Corina B.
Convenient and Fast
LOLA, so far is very convenient for my company and especially for my accounting department. I can always log in to see the report and see if any employee has went over so I can just cancel the flight.

Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot.
Lola.com (lola.com) has 214 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Activities & Tours · Worcester, Massachusetts
Excellent

Activities & Tours · Newton, Massachusetts
Excellent

Activities & Tours · Boston, Massachusetts
Excellent
Activities & Tours · Boston, Massachusetts
Excellent
214 approved reviews, newest moderated first
Corina B.
LOLA, so far is very convenient for my company and especially for my accounting department. I can always log in to see the report and see if any employee has went over so I can just cancel the flight.
Shkan W.
I enjoyed my experience when booking travel with Lola. The agents were very thorough in the services they provided.
Lindsey S.
Lola is quick and easy to use. I love that there is an app for that as well.
Rebecca J.
There are so many travel sites out there. I have found Lola.com to have the best interface and easiest UX. Sweet and Simple! Their customer service through messaging directly with a human both on the website and on the phone app is awesome. The reply time is always super quick and no matter how many questions I ask, they have been super helpful and helped explain the how/what. As an EA, the signing up and integration to administer all the executive travel profiles seemed like it could have been a lot easier. An area to improve there!
Venki A.
The interface is very easy to use. I love the 'loyalty programs' option. It allows you to link all different accounts into one. Just makes things easier for multiple uses. Most importantly, the customer support is awesome. I recently started using this and I have had a very good experience.
Sura H.
Lola is a great solution for fast-growing businesses. In my company, we implemented Lola for company-wide travel and its ease of use is unmatched! I love the app and the team was proactive and helpful when my flight was going to be delayed due to an incoming snow storm. They put me on a new flight and confirmed everything with just chatting on them via the app.
Brendan O.
We are a growing startup and started to feel the pain of managing travel across teams pretty quickly. Lola enables the team to search, book, manage and adjust all on the go. One of my favorite features was the ability to vouch for hotels or food in the app so the rest of the team can get a cheat sheet on a city. Customer service by Lola is a slam dunk -- they are always ready to help and have all the details needed at their fingertips. I cannot imagine how we'd handle all of the problems that (inevitably) arise during travel without Lola today.
Zach R.
Pros: Lola clearly shows all the available flights or hotels for your itenerary, the UI is intuitive and friendly. It has a great integration with Expensify which makes expense reports a breeze. Very attentive customer service. Cons: Lola doesn't appear to have flight integrations with all carriers (southwest airlines for example). When connecting with expensify, you may need to adjust the total amount if booking for more than one person Business Problems we are using this for: We are using Lola for a streamlined means of booking flights and hotels while ensuring that we are paying a competitive price