I used this company for the first time to order apparel for my up and coming business and I could not have been more pleased. I placed my order and within about a week I had all of my shirts delivered with the proper logo printed correctly. My shirts looks amazing and my employees now feel as if they are apart of something bigger. Thank you LogoUp! Keep up the amazing work guys!
Sincerely,
Nick
ED
Evan D.
Not sure why people are complaining
Not sure why people are complaining. Been using this company for many years and always had quality products at good prices. Their embroidery is excellent and the overall product is perfect for my small business needs. Definitely utilize this company if you want affordable quality apparel/embroider.
ID
Ilana Dolgow R.
I absolutely LOVE LogoUp
I absolutely LOVE LogoUp!
I am able to get My logo on anything i want for my business. So far i have ordered hats, shirts, sweatshirts, mugs, notebooks and a few other items. The quality of their embroidery is amazing! Also, when i need a few more pieces of clothing, i can place a small order without any additional charges which is really awesome! You have a customer for life!
CT
Carlito T.
Exorbitant shipping rates based on price of what you buy
I have been using LogoUp for approximately 15 years, for dress shirts, polos, winter jackets, spring jackets, and caps. Their product quality and pricing have always been good -- until now.
I changed my one-person company name and therefore its logo, so I went to make a quick order of three polo shirts with the new logo. The three shirts came up to less than $90. The total bill? $167.
LogoUp brags about not having a setup fee, they don't mention until you check out that there is a $40 logo fee. Additionally, for my chosen three microfiber shirts with a combined weight of less than a pound, they wanted to charge $27.99 for shipping. This wasn't a rush order or next-day shipping, nor was it coast-to-coast shipping. It was from a south Florida address (LogoUp) to a central Florida address (my home), on LogoUp's leisurely 7-to-10 day schedule. I could easily bicycle the distance in a fraction of that, and for less money.
When I opened a chat to see if this was some kind of mistake or joke, the attendant was supremely unhelpful. She replied to my query with a screenshot of their shipping pricing breakdown, showing that shipping prices were based on the price of the order. Anything from $100 and up cost $27.99. If the order was $99.99, the shipping price was "only" $23.99. The attendant misread her own chart and told me that second price, which is beside the point but adds to the negative experience.
LogoUp's pricing is misleading at both ends of the purchase. My order ended up being nearly double what the shirts cost. And who bases shipping fees on the price of the purchase? Especially a company that sells so many featherweight items with high prices? They lost a customer today.
TR
Travis R.
Orders are always completed in a timely…
Orders are always completed in a timely manner. All of the embroidered items they've made for me are always well stitched. I use them for all of my business's uniform shirts and hats. As well as promotional products. Never been disappointed.
CN
Capt. Nuno F.
My experience was great due to the…
My experience was great due to the times and this pandemic. Wait was a little long. Thinking of ordering more shirts. Is there any kind of re purchase coupon?
UG
unitedwireless G.
ordered face masks @10/pcs
ordered face masks @10/pcs. Horrible design that we are not able to use even a single masks (out of 60).Material is so horrible and there are stitches inside that comes on right on the nose and lips are enough to irritate. Ear strands have no elastic material so you have to hold the mask with your hands all the time. Pathetic! They have never replied to the return inquiry.
BA
badsmac
Great buying
Great experiance but they will hound you for 3 months to send in a review. "Don't forget to let us know"
They'd hate it if I hounded them like this about my order.