Dignity HealthReviews of locations.dignityhealth.org

Dignity Health does not have an online payment system for some of their services. It takes forever to pay a bill. The staff is incompetent and the phone system unreliable.

My wife passed away last year in October at Dignity Health facility. I am still trying to get Dignity Health billing to apply the insurance she had for the full amount of the bill (Medicare and Medigap supplement). SEVERAL calls resulted in my getting an address from the agent to send documentation which was promptly returned to me as undeliverable. I'm done trying to get them to figure out what they've missed after multiple calls with people that barely understand English.

A soulless, impersonal recruiting process with zero feedback on why an employment application is rejected. If you can even reach a recruiter or have one bother to call you back, it seems clear they know little about health care.

Trying to create a portal account, WHILE I AM A HOSPITAL PATIENT. Had to reset my new & verified password 3x. Finally log in and - we have no records. I am in the hospital with at least 10 different tests done Ahhhhhh

Just started medication in the hospital horrible experience trying to re-order prescription after it ran out.

Nothing is working on the website! I previously registered for prenatal course and the website would not allow me to press the final submit button! I have called, I have emailed and no response!

If I could give 0- stars that is their rating from me: Arrived at Dignity Health Services emergency room services at Saint Joseph’ at 9:30 AM. I asked the woman who finished my registration 2 hours later at 11:30am to find out how long it would be before I would be seen by Dr. she said she would check with the nurse and let me know. I saw her pass several times past my door, but she never got back to me about the time. I let her know I will leave as I am in a lot of pain, I waited 30 minutes she never came back, such a horrible experience, they call themselves dignity health services, but!!! there was no dignity in being ignored and left waiting, no dignity in being in severe pain and shifted from one waiting room to another and still not be attended within an appropriate time frame. What a scam: There name should be: No Dignity Health Services

My husband was there at Dignity hospital in Laveen for a possible stroke. So obviously not the best day to start. The physicians and nurses from the stroke team are excellent. Unfortunately there was one dark spot and that was a nurse called Suzy. She was rude to me and my husband. The bell from the monitor went off two times for over 10 minutes. Now I know health care workers can be very overworked but for suggesting it was very loud for someone having a possible stroke she handed me a bit of an attitude She said it was a lead issue and that they had already heard it but then failed to fix the alarm. Twice. This alarm was still going off when I went to get some food so I told Suzy it was still going off she said she would get to it but was sitting in front of a patients room on her phone. About that time my husband’s nurse was returning from lunch so I told him. . Suzy happened to be sitting beside my husband’s nurse so I told him “I told this nice lady but it’s still going off. For that she shot me a nasty look. Well I chose to make sure she and I weren’t having a misunderstanding and had planned to write a review stating the problem so I asked for her name and briefly explained my point of view. Well boy that didn’t go well at all. She told me that there are many patients who’ve been hearing there alarms for hours. Furthermore she said she wasn’t on her phone but instead had been watching a patient that was struggling and needed close observation which she told me is technically a HIPPA violation. Maybe she was having a bad day and maybe even we both were but I felt she could have shown much more kindness than she did in this instance. Again, the stroke team was especially kind and considerate and if it were not for Suzy this visit would have been five stars.