Dignity HealthReviews of locations.dignityhealth.org

Watch out for nurses inappropriate behavior! While my mother was in the hospital, a nurse named Justin Marasigan, followed me down to the cafeteria to ask for my number. Shortly after, he was trying to kiss me in the parking lot! St. Rose Hospital hasn't done anything about it. How often is something like this happening?? They are allowing this unethical and inappropriate behavior?

Actually it's zero stars. I called the police department and they took me to emergency at dignity health hospital. My movements of my body was uncontrollable. I could hardly function. They billed my insurance company for no treatment at all. Every time I went to get help it was always no treatment at all.

Horrible healthcare! I've been with them 15 years and this is the worst ever. I'm probably going to go to a different provider next year. Stay away unless you have a lot of time to spend playing phone tag, waiting on hold and then having the departments screw up your referrals.

Dealing with Dignity has been a joke. The ombudsman cares more about covering the hospital's a$$ than trying to help. Complete opacity in investigating and responding to a situation where someone obviously screwed up, and it wasn't me. I showed up for a surgery and my doctor amazingly did not. She never told the hospital she wasn't coming, and she lied about my insurance company denying authorization for the surgery. She never bothered to get authorization and the hospital never bothered to confirm what she had done. After I was sent home, they told me they have no oversight over doctors and couldn't do anything about what she had done. Enen though she wears their logo and is in their care network and has privileges at the hospital. Adding further insult to injury, I got a bill for several hundred dollars about a month later. No itemization or explanation. I have to call and request that an itemized bill be sent. When it's sent, it's related to the surgery I never had. I never made it out of their lobby and they want to bill me?!

Dignity Healthcare is all about telling you in glowing terms what you should receive from them in terms of healthcare, and then doing exactly the opposite in practice and performance. First, they are averse to public contact. If you call the Dr. who oversees your care, you initially get passed off to a call center so they can "filter" your reason for calling. After several other transfers, you may be lucky enough to actually talk to someone who works in your doctor's office. You'll never reach the Dr.'s office directly. Second, they document every conversation, every call, every emotion that you express (frustration, anger, etc.) and that becomes a part of your permanent health record. Many things will go into your permanent medical record incorrectly because the Dr. was not accurate in what he entered. And there is no way you can correct that. Why is this being done by Dignity health professionals? My guess is because they are really practicing law, not medicine. Third, there is an appalling lack of basic communication skills among staff and doctors toward patients, especially with regard to prior medical issues and current concerns. When a doctor and patient are in the examining room, the doctor pays more attention to writing his narrative on computer than she/he does to listening to and examining the patient. It is a sort of "theoretical medicine" that is being conducted between doctor and patient rather than a hands-on practice based on examination and diagnostics. On a recent visit, I talked with my doctor for perhaps 20 minutes in a sort of question-and-answer format. He dismissed most of my concerns and was more interested in suggesting websites that had to do with healthy eating and living. He never looked in my ear regarding recent hearing loss and pain there, and, almost as an afterthought, quickly listened to my heart only (not my lungs) before he exited the exam room. If you expect Dignity Healthcare to deliver the same type of medicine as healthcare professionals used to deliver, you will be sadly mistaken. But they always make sure to get your primary and secondary insurance information correct. But what is your insurance paying for? In my opinion, a lot of borderline competence and minimal-standard medicine. Dignity should look after their patient's best interests first rather than their financial viability. I'm not in the healthcare business so I can't tell them how to fix it. A return to traditional Dr.’s Office medicine could be a start. I can say that if you use words like "diginity" and "respect' in your promotional material and don't exhibit that with a caring, competent work force, you may fool some, but not all of the public. If Dignity Healthcare continues to make medicine solely a business, I predict it will fail in both.

My wife had a follow up apt at the doctors office. She talked with the doctor for 10 minutes, $500 charge. She then had a follow up phone call with the doctor, 5 minutes $500. When asked for an explanation she was told it was because she had not reached her deductible, what’s that have to do with it? Human kindness, how about human ripoff.

I have never been so disappointed with the doctors at dignity, medical group for a patient that has been suffering with symptoms for four years and not having a doctor come up with a treatment plan is the most frustrating thing. I have continuously communicated with all of my doctors and yet I don’t get responses. Nobody goes over my bloodwork, imaging etc. it makes me question are these real doctors. If you want to stay alive and have good health, I highly recommend you choose a different medical group. Sadly, this is just so disappointing. Please hear me.

Well it seems that Dr Kevin Potter, Christmas vacation is more important than a patients well being. for over three month my daughter has jumped through every hoop, test, evaluation, with the understanding that her insurance out pocket is paid for 2023 for a life changing surgery. his staff cant seem to schedule the proceedure it will have to wait untill next year its onlt 7000 dollars you can pay that for months she has changed and adjusted her life for this this the medical industery at its best so i will write these reviews about this dr and his staff with every medical reveiw that is out thur thanks for wasting a person s time and crushing her hopes for a better life pos