Lobsters OnlineThe Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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711 approved reviews, newest moderated first
Nancy H.
We ordered lobsters to celebrate a birthday. They were fabulous! We decided they were the best we’ve ever had and we have ordered from several different places.
Response from Lobsters OnlineApr 13, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
stevie M.
We received 6 2lb lobsters, scallops, oysters and clam chowder as a gift on Saturday. There was a UPS delivery problem because of weather . It took all day to track the lobster but we were successful in the end and all enjoyed the BEST seafood we've had in a long time. We baked the oysters and scallops. Steamed the lobster. All delicious. Happy, Happy Kentuckians
Response from Lobsters OnlineApr 13, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Janelle
Great quality lobsters shipped right to my parents door. Thank you!
Response from Lobsters OnlineApr 13, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
customer
Lobsters were delivered fresh and alive as promised .
Response from Lobsters OnlineApr 13, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Jaclyn S.
Amazing Customer Service! We ordered live lobsters for a party only to find out that we had to cancel the party due to our family coming down with Covid. I called and they were able to process the return immediately and were so understanding about it! Will definitely order again!
Response from Lobsters OnlineApr 13, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. Our team takes great pride in making sure all our customers needs are addressed. Your kind words have been passed along. We look forward to supporting your seafood needs in the future.
customer
Lobster arrived fully alive and oysters were great! Lobster did have a small crack on one of its claws that hurt the meat while cooking, but the other parts were perfect. I will 100% be ordering again.
Response from Lobsters OnlineApr 13, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
David
Excellent service even though the UPS team in my area dropped the ball and failed to deliver! I found the prices very reasonable, website super easy, and the telephone support people very friendly, helpful and extremely responsive! Even though we didn't get to enjoy our live lobster order for New Year's Eve because of the inexcusable failure of the Denver area UPS team, I will definitely use Lobsters Online for my next order! My refund was processed very promptly and without any hesitation or hassle at all! Great job and keep up the good work!
Mark K.
I'm from MA living in Texas now. Lobster is one of my favorites. I grew up going to the Lobster Trap. The quality of service is unmatched. Problems will happen. What matters most is how they are addressed. Our original order HD a problem but these guys made it right. We were able to redo our NY's eve dinner and it was wonderful. Thank you so much Lobsters-online. You have a customer for life.