Lobsters OnlineThe Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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711 approved reviews, newest moderated first
customer
Great Customer service. A positive experience overall. Purchased lobster as gift and shipped directly.
Response from Lobsters OnlineJan 11, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Amy M.
Great quality and fast shipping. We got good sized, meaty lobster that arrived chilled and alive. They were packed well and included easy to follow cooking directions. This has become our New Years Eve tradition (lobster and champagne in our pajamas; safe at home). I would have liked to have a tracking number sent to me however...the wrong zip code got entered on my order and I only received it thanks to a kind UPS worker who called and allowed me to pick it up at the closed Ups office it got delivered to.
Response from Lobsters OnlineJan 5, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We are glad to hear your order arrived and will continue to work to make sure we provide the best customer experience possible. We look forward to supporting your seafood needs in the future.
Linda M.
Delivery as planned and lobsters delicious
Response from Lobsters OnlineJan 4, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Will
This company goes Way beyond for their customers there was a problem and they resolved it. And I will always purchase from them thank you again. One more thing Lance is a very good manager there was a problem and he was on top of it. Thank you again.
Response from Lobsters OnlineJan 4, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We appreciate your understanding as we navigated through a very unique national weather experience. We look forward to supporting your seafood needs in the future.
Matt
Great shipping and packing at a fair price. Lobsters arrived very cold and in good shape. Very fresh flavor with hard shells. I weighed 2 picked at random and each was slightly over the weight I paid for. I'll be ordering again.
Response from Lobsters OnlineJan 4, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Thomas L.
Quality product, better than on-time delivery, great customer service, excellent communication from vendor to customer! DEFINITELY WILL BE USING YOUR COMPANY GOING FORWARD!
Response from Lobsters OnlineJan 4, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
customer K.
I ordered these lobsters for my wife’s birthday while staying in a fairly remote location with no lobster for sale in the area The delivery was perfectly timed and the lobster was very fresh and great sized
Response from Lobsters OnlineJan 4, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Jeff L.
amazing lobsters packed perfectly and delivered right on time!
Response from Lobsters OnlineJan 4, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.