Dean K.
I bought lobsters several times from…
I bought lobsters several times from Lobsters Online. The last time I ordered 2- 5 lb. Lobsters. Both lobsters were under that weight. One was 4.5 lbs and the other was 4.67 lbs. one of the times before this….I ordered 3 lobsters. 2 were at or above the correct pounds….but the other again was nearly 1/2 lb. Under weight. I can understand some water loss….but not this much…and they are supposed to be at or above the desired weight. Fool me once…shame on me….try it again and again….shame on you.
Response from Lobsters OnlineMar 17, 2023
Thank you for your feedback. We are sorry you did not have a positive experience on your order with us. We strive to ship only the highest quality product in a way that arrives to you fresh. At Lobsters-Online, we strive for total customer satisfaction. A representative will be reaching out to you shortly. We hope you will give us a chance to earn your business back.