John A.
We ordered 2 lb lobsters and some…
We ordered 2 lb lobsters and some mussels. One lobster was what I am used to when ordering from you. The second was poor. We ate the claws of that lobster but the tail was not edible. As I normally do I steam the lobsters for a few minutes then put in ice bath. Then remove the tails and claws and finish on the grill. When separating the tail it slid out of the tail in gelatinous pieces. Not good. Had to be discarded.
Response from Lobsters OnlineSep 26, 2024
We are sorry to hear that you received one of your lobsters in this condition. Thank you for reaching out and allowing us to rectify the situation. We look forward to serving your seafood needs in the future!