Lobsters OnlineThe Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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711 approved reviews, newest moderated first
Texas
They didn't arrive at all to my home. I had to wait until the following day to go pick them up at the FedEx warehouse another city over, or wait until the following Monday to get them delivered.
Response from Lobsters OnlineOct 15, 2024
We are sorry to hear that your order had issues with FedEx causing you such an inconvenience! Thank you for making us aware of the it and our team will be in touch with you shortly.
Bob T. Pocasset, M.
Great follow through for a raffle gift certificate. Jennifer Martin was fabulous. Thank you again.
Response from Lobsters OnlineOct 15, 2024
Thank you for taking the time to share your feedback with us. Its our pleasure to serve customers like you. We look forward to serving your seafood needs in the future!
R M.
Delivery was prompt. Customer service was great and my relatives couldn't rave enough about the quality of the food!
Response from Lobsters OnlineOct 15, 2024
Thank you for your 5 star review. We are so happy to hear you had such a great experience with your order and we look forward to your next order with us!
Greg
Awesome as always!!
Response from Lobsters OnlineSep 26, 2024
Thank you so much for giving us a 5 star review. You made our day!
customer
Easy to navigate online ordering. Fast efficient delivery. Quality lobsters.
Response from Lobsters OnlineSep 26, 2024
Thank you for your review! We sincerely appreciate your feedback.
customer
Easy to order. Delivered as promised.
Response from Lobsters OnlineSep 26, 2024
Thank you for your review! We value your feedback and can't wait to serve you again.
customer
The lobsters were great, they turned out perfectly. Thank you
Response from Lobsters OnlineSep 26, 2024
Thank you for being our customer and leaving us a wonderful review!
Mike S.
Superb customer service! A potential hurricane threatened on time Fedex delivery through the Memphis hub but Jennifer was immediately on the line to arrange expedited service to insure the lobsters arrived ahead of the storms.!
Response from Lobsters OnlineSep 26, 2024
Your feedback means a lot to our team. Thank you for taking the time to leave us this review.