Lively RootReviews of livelyroot.com

First time ordering from Lively Root and had a great experience. The Lady Palm is beautiful and arrived in great shape in a well protected box. I plan to order again!

The plant arrived in great shape and was exactly what I expected.

I have worked with customer service on a couple of occasions with availability of plants in my area or questions about care, and so forth. Each time, the person I communicated with was respectful, informative, courteous and clear. Buying plants online is an act of faith, and Lively Root has earned mine through my interactions with customer service.

The plants arrived in a timely manner and in good condition. They are adding bright patches of color to my garden.

I recd livelyroot as a gift from my son. A plant arrives once per month. Generally is good condition with one exception. I have twice received duplicates which was not suppose to happen. Today I received a plant either no identification or instructions. Very frustrating

Ordering online was straightforward, communication with the team very clear especially with an item out-of-stock, and packaging & delivery were impeccable. Thank you.

I have received three plants that were in very poor condition. They sent a replacement code so hopefully the new plants will arrive in better condition.

Order a plant, english ivy, and a specific pot. What I recieved was completely different. A cheap plastic pot and a purple ivy looking like it was dying. Contacted customer service and they said replacement or credit only no refund. So not only is it false advertising the company is wanting to keep my money by their lame solution. Called affirm and they are getting my money back. They were flabbergasted once they saw the difference and said I will have no problem getting my money back. Stay away from this rip off company.