Lauren L.
Ordered a Bird of Paradise
Ordered a Bird of Paradise for my brother and was nervous about ordering a plant online but it arrived on time and in great condition. They even emailed me the care instructions for the plant.

At Lively Root, we are horticultural experts passionate about empowering our customers to create green spaces. Our team has over a century of experience as growers, retailers, and landscapers. We know that with so many new consumers to home gardening, the learning curve can be steep. That is precisely why we not only provide pristine plants for the best possible start, but we also offer education and coaching. By equipping our customers with knowledge, we hope not only to guide but to inspire. Lively Root is committed to providing eco-friendly products and responsibly grown plants. All of our orders are delivered to customers’ doorsteps, carefully packaged from one of our nurseries to ensure quality at every step. Our direct fulfillment further expedites shipping and processing so we can provide the freshest plants anywhere.
Lively Root (livelyroot.com) has 150 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Showing 92 reviews with 5 stars · Clear filters
Lauren L.
Ordered a Bird of Paradise for my brother and was nervous about ordering a plant online but it arrived on time and in great condition. They even emailed me the care instructions for the plant.
AM
I love lively root! I have 4 plants from them and they are beautiful and healthy. Customer service is outstanding as well!
Joanne
First time ordering from Lively Root and had a great experience. The Lady Palm is beautiful and arrived in great shape in a well protected box. I plan to order again!
Laura C.
The plant arrived in great shape and was exactly what I expected.
Mrs. W.
I have worked with customer service on a couple of occasions with availability of plants in my area or questions about care, and so forth. Each time, the person I communicated with was respectful, informative, courteous and clear. Buying plants online is an act of faith, and Lively Root has earned mine through my interactions with customer service.
Katherine A.
The plants arrived in a timely manner and in good condition. They are adding bright patches of color to my garden.
Aira E.
Ordering online was straightforward, communication with the team very clear especially with an item out-of-stock, and packaging & delivery were impeccable. Thank you.
Response from Lively RootJan 20, 2026
Hi Aira, thank you so much for taking the time to leave feedback!
Katrina H.
I’ve ordered twice now and am extremely happy! Everything is beautiful and alive! Shipping is premium and fast.
Response from Lively RootDec 29, 2025
Thank you so much for taking the time to leave feedback, Katrina! We're glad you're happy with your order :)