KindredReviews of livekindred.com

Application is easy to use and trust worthy

Great experience. Great communication. I cannot recommend enough.

Easy. Safe. And just so warm and lovely to stay at a real home steward by such thoughtful hosts.

Really wanted to love Kindred but utterly unimpressed. As someone who has hosted and been a guest dozens of times on Home Exchange and Airbnb - this falls far short. It’s as if they haven’t thought thru basic contingency plans. As a host - I’ve gotten some fairly odd / sketchy requests. Like from people requesting not for themselves but for friends / family members not vetted or on the app. Or a 25 year old who lives 20 minutes away who says they just want to “experience” your neighborhood. (We have a large family home and my worst fear is someone throwing a party). The worst part is kindred forces you to respond and when you reject the request, they block the dates on your calendar so you can’t host anyone else. I’m in the middle of my first stay as a guest and am floored by how hard they make it to contact customer support and the host. The host put up dozens of post its on topics like which dishes cannot go into the dishwasher , which I respect and understand - but failed to note the wifi password anywhere. (Not in their house manual, nor posted in their house). This is a particular issue because the house is in a very remote location with no cellular data access. 1 out of 4 phones received any data at all. I tried contacting customer support - but laughably all communication is via the app - which I cannot use because of the lack of wifi and no data. We contacted the host and support at 4pm and as of 10pm I’ve received no response from the host and 1 message (via app I can’t access) from support. I never received any welcome note or check in from the host at all. I have no idea why Kindred doesn’t have multiple ways to contact the host or support. They seem eager to completely set up everyone for failure

Overall very good experience

My favorite app ever

Wonderful platform for cost effective travel

Love Kindred so much. It’s a great service and has opened up travel for me.