Little SpoonReviews of littlespoon.com

Very responsive and personable customer support!

What a mess - meals are often cancelled, replaced with some random junk food, unpredictable and unreliable. No communication. But the worst part is customer service. They take weeks to reply, do not answer questions, do not resolve issues. Answer in a passive-aggressive manner. The food itself is unhealthy - everything is deep-fried and extremely greasy. Portions are tiny, all calories come mostly from oil. Menu is boring - same dishes all year long and now they discontinue everything decent and replace it all with pasta to save cost.

Terrible service! They substitute the meals you order without your permission, and they don't even notify you. You just get whatever they feel like it, and most stuff they put in is random, not even based on previous orders. This has happened a few times. Meanwhile as a mother of two under 2 and with a full time job where I must have everything organized for the week and all meals planned, I end up dealing with nonsense from a team at Littlespoon that clearly don't care!

This life’s food comes on the plastic tray (not BPA free) wrapped in plastic. And you are told to microwave it as it is. You know what happens when you microwave plastic? It releases sh tons of toxins. And you’ll feed your child with this food full of hormone disrupting chemicals. This knowledge about plastic isn’t new, lot of people know about it, and yet this company have chosen this set up plastic on plastic for our babies. Shame on them! They shouldn’t exist.

Very shady company hard to get a hold of. I was going to place a small order but I couldn’t check out. I just kept offering me more and more items so I texted the little chat and said to scratch the order. I will just go to Publix next thing I know they’re trying to charge me For the order and now I can’t get back on the chat to chat. I do not want any thing from little spoon. In addition, thank goodness I have DuckDuckGo to Block the 10 different Associates that they want to load to my phone every time I login Blocked.

If you want the product, what you get on the back end is quite good. However, if you are trying to look at the menu or get a sense of cost, you are stuck paying for your first order and it wouldn't even let me change the date! They didn't respond to my service request for days and instead offered me a credit because by the time they responded, it had already shipped. They make it impossible to manage and it's disappointing. I do not remember it being like this when my first daughter used it.

We tried Little Spoon for our daughter who is tube fed. They offered all of these amazing blends to add to her diet. Well since she wasn’t tolerating them (some are a little too much for her stomach) we asked to place order on hold and immediately attempted to reach someone to cancel the service. Went through the process of canceling and was still charged the $150 for the next shipment. Come to find out they didn’t hold it, shipped it out despite my request and now are only offering a 20% return. The person I am dealing with has been very uncaring. Such a disappointment since I saw such positive things about them. Will be sure to NOT order again.

Charged my credit card fraudulently.