Lauren
Misleading - you are stuck paying whether you actually confirm or not
If you want the product, what you get on the back end is quite good. However, if you are trying to look at the menu or get a sense of cost, you are stuck paying for your first order and it wouldn't even let me change the date! They didn't respond to my service request for days and instead offered me a credit because by the time they responded, it had already shipped. They make it impossible to manage and it's disappointing. I do not remember it being like this when my first daughter used it.


